First Horizon Bank Montgomery Hwy, Vestavia Hills

First Horizon Bank Reviews

• S

  Sam Johnson
  1

  Discrimination at it finest, my husband came in to cash a check this morning and was assisted by Amber the assistant branch manager. The check was drawn on this bank which is the only reason he came here to begin with; she proceeds to “verify” the check and takes another “verification” step after his two forms of identification were provide by calling the owner of the business and then calling the other owner under the pretense that the printed business not handwritten check “looks” different for this business, might I add this particular location for the business has been open approximately 3 weeks and most employees are paid via direct deposit. Then she attempted to justify her actions after realizing that her conversation had been heard. He felt as if the “check” didn’t look different, the “individual”cashing it looked different as he was dressed in plain clothes vs a suit and tie he’d typically have on. In my 16 plus years in banking and him being a successful realtor in the state have never seen or been treated as such by a financial institution; iberiabank is forever off the table for us to consider using for any of our clients or our own financial needs. That will not have any effect on the quarterly earnings of this business but I hope and pray it has an affect on your conscience on how you treat people whose skin color may be different Ms Amber. All for a check under 2k. Definitely a coaching opportunity Iberiabank management team! Respectfully Submitted The Johnsons’

• D

  Demetrius D Maynard Sr
  5

  Clabe Dobbs (Branch Manager) is the man !!!! Excellent Customer Service