First Horizon Bank Apison Pike, Ooltewah

First Horizon Bank Reviews

• K

  Kylerkopter
  5

  This bank is one of the most amazing banks I have ever done business with. It's the people that make it amazing, not the building. Well, buildings pretty fly too. Very pleasant and friendly service with SMILES! Kind & helpful hearted ladies. If your not doing business with these wonderful folks then your missing out!

• C

  Christina Levesque
  5

  My brother suggested that I open an account at First Horizon. He has been banking with them for years and is very pleased. I had a complicated matter to handle when opening my account. I was received professionally at the door. Then I was escorted to the managers office, her name is Kari Knabb. Kari was very thorough in asking me questions and getting a clear idea of my needs before recommending the best account for me. She even called a colleague to get additional information on my behalf. I am very impressed. And I have not doubts that Kari has trained her team to be equally thorough. Great team and I highly recommend!

• J

  Joe Palmer
  1

  Never helpful and makes every transaction difficult or a fight. Rude staff. Go to a different branch.

• L

  Lance Christensen
  1

  Been banking with these folks for over a year. Things had been going well until recently. They placed a 7 day hold on a check from a regular client of mine (they never had problems depositing them before). I have spoken with 5 different people, and they refuse to lift the hold. My client states that the funds cleared his account the day after I deposited it. I have bills to pay, and these folks could care less.

  Response from the owner

  Hi Lance, we certainly don't want you to feel this way and we apologize for your experience. We will be sure to forward your concerns to each of the financial centers that assisted you with this matter. If you have any additional feedback you would like to provide regarding this situation, please contact our Customer Service department by calling 800-382-5465 and we'll be glad to help. ^AS

• M

  Michele Johnson
  1

  Are you kidding? Wouldn't allow myself and a buyer to make a copy of the signed title and bill of sale executed at the bank. Happy for me to deposit 10k, but was told I'd have to go across the street. Really people? Been a customer since 2005. So you're delighted to get my cash but refuses some copier ink and paper? Hell, i would have brought my own paper. Nuts! Moving our accounts to USAA

• M

  Molly Dixon
  1

  Honestly the rudest and slowest tellers/staff. There's few genuinely nice mixed in there though but good luck finding them. I avoid this branch if it all possible.

• R

  Robin Smith
  5

  The lady that helped up was so beyond kind, She was working the drive thru.

• R

  Rus
  4

  Just opened my acct here. Not open on Sat, but must get far far away from tvfcu!!! So far so good!!!

• L

  Linda White
  1

  had a really hard time trying to order new checks, kept getting hung up on, the computer was not working right either, was not a pleasant experience

• T

  Theresa Bowman
  5

  Friendly staff, clean environment, overall it's a nice bank and easy to use!!!