First Credit Services Wills Way, Piscataway

First Credit Services Reviews

• E

  Eduardo Villalona
  1

  I had an issue with an account that I had with a gym membership. My account was transferred over to First Credit Services and they tried charging me for the full length of the contract, even though there were still 30 months left on it. I asked Vinay (the reps name) "how can I pay for services that aren't even rendered yet? There's obviously a mistake that needs to be corrected" His response was in a tone that was rude, snub, and demeaning. He asked me "How can a company can only submit the full amount of the money owed and not partial (which I can see possible)" He also told me not to contact the company that submitted the report. I asked why and he said because they can't do anything about it and I need to pay the $1,000 to First Credit Services. I contacted the gym and was able to rectify the mistake, that Vinay from First Credit Services falsely stated I couldn't.

• D

  Delphi Skysong
  1

  The worst customer service I have ever experienced. They seem unable to carry out any agreements they make. I attempted to make a payment directly from both of my banks. They were unable to withdraw the money, although it was in the bank. They insist on a credit card. I agreed to make a payment with a money order, once they sent me a bill in the mail. They have agreed to send said bill on several occasions. I still have not received it. Most of the operators calling me are difficult to understand, and at least one is very rude. The only reason they are getting even one star is because not checking it isn't an option

• K

  Kelsey F
  1

  An account I had with a gym was sent to this company for collections. I contacted the gym the same day I got a notice that this was appearing on my credit report. The gym stated that they realized my account was assigned to collections in error as they did in fact have a copy of my cancellation on file but it had not been processed properly on their end. The gym sent me proof via email that they had my cancellation on file, that this was sent on accident, and that they have pulled this account from First Credit Services. I contacted First Credit services on 10/23/18 as they are still appearing on my credit report and spoke with Mabel Rodriguez who stated I need to contact the original creditor as they no longer have this account. I explained to her the original creditor is not the one reporting this to the credit bureaus, but that First Credit Services is reporting it. She eventually transferred me to her supervisor Edwin who said they will still be reporting this for up to 30 days. I questioned how he could report an account if they no longer had it with them in their system. He asked me what I wanted him to do and I explained I would like the listing removed immediately. He said again it will take up to 30 days. When I questioned how this can negatively affect me for 30 more days even though they no longer have an account for me to be reporting he said he cannot speak to that. I asked for the mailing address to send a formal dispute and he hung up on me. This company is reporting an account that no longer exists. If this listing is not removed immediately I will be getting my legal team involved.

• N

  Nathaneal Jeyachandran
  1

  Very bad and unethical organization. There are so many comments here about how they charge you 150 dollar fee for a cancelled gym membership. This is after i went to the gym and emailed them. I will be taking legal action against this company and the gym.

• A

  Andy Cano
  5

  I owed money to anytime fitness, they owned the debt. I called, I paid, it was very simple and painless. Did not like using my card over the phone but it turned out ok. No one was rude and it was quick and simple. You owe, you pay. Problem sovled.

• E

  Edwin Monge
  1

  I wouldn’t give this place any stars because The customer service was horrible. They are really bad at communicating. My collection fee was $800 and when I signed to the gym membership I was only 17 at the time and I explain to them that I didn’t put any Credit card information or social. And I kept asking them how are they going to take the money away if I didn’t put any information, and they couldn’t answer the question. It’s sad!!! Horrible company. Don’t bother talking to anyone in that company.

• R

  Ron Biermann Sr
  1

  I think these collection agencies should check their info first before contacting people. received a call asking how I should pay off a debt. He asked my name, I told him. When he stated the address, I told him not my address. Problem being, my son has the same name as I do. I'm the Senior and he is the junior..Maybe they should start asking, this might prevent me from hanging up abruptly. Senior, not Junior

• J

  Jordan “Stalker”
  1

  This company does not have any customer related skills at all. I was working on paying them, told them I was dealing with the VA and would call them once I was reimbursed (I explained I could not pay them at the current time). Repeated calls throughout the work day for weeks! Even within a couple of hours of me just telling them not to call. I understand they are collecting money as a job, but there was only scripted "I understand sir, we are sorry sir,..." Even when that response didn't make sense to what I was saying haha! As soon as I called them to pay, all of the scripted niceties went away, and straight to, "ok, so you can make this payment in full...". If I didn't NEED to make the payment for work related reasons, I'd have stiffed them for being obnoxious and inconsiderate. Make sure you tell them NOT TO CALL YOU, and that YOU will make contact. Otherwise they will blow up your phone. Good luck!

• K

  Kiran rao polisani
  1

  i called to this company saying that I have a collection of $120 with Crunch fitness I have told them this is a mistake and I dispute it and it’s not mine. Today I see a derogatory mark on my credit. At this point I’m taking this very personal and I will have my lawyer contact you. This is outrageous!!!!!!!!

• B

  Bailey Dillon
  1

  Totally a scam caller! The phone number they used was from Columbus, Georgia. Missed this call twice so I decided to call back just to make sure it wasn’t legit. First you are greeted with a robot that sounds pretty official, but almost immediately some guy from Indian picks up the line. Don’t be fooled by this!