First Convenience Bank Charles St, Pampa

First Convenience Bank Reviews

• J

  Joe Estes
  1

  Legit the worse bank I've ever used. Its called "First Convenience Bank" but there's nothing convenient about it. I cashed a check through the app and was told that I would have my money within 2 hours. Then I get an email saying that my check got put on a 7 day hold. When I called to ask why they didn't have an answer for me. I got ahold of the branch manager and she said they put it on a hold because it might be fraudulent. ITS A PAYROLL CHECK. The bank that the company I work for has already released the check to this bank, but here we are. I have bills to pay and I can't because they think that a payroll check is going to be fraudulent. If I could give 0 stars, I would. Do not use this bank.

• S

  Shirley Henry
  1

  I have been getting more and more dissatisfied with this banks service, excessive charges, such as charges when your account goes below $100. I have used this bank for over 5 years, they know my payment history because they process the checks I write for my bills. I applied for a $2000 loan, they turned me down because I did not have enough money in my account for them to pull that amount out at any time. Of course I didn't have that much in my account, if I had it I would not be trying to borrow it. They offered me a loan of $250, what good is that when you need $2000, they are not meeting my needs. This is a one time things that I needed money for a purchase of a vehicle and a house. Neither would stand for the loan as they are both old but still can be salvaged, I needed the money to do that in a timely manner, I will now have to strain my budget to get this done and not be able to start the rehab of the house for several months, where if the bank had loaned me the money I could have started tomorrow because the house would have been paid for. Just don't think this bank fulfills my needs and I will be searching for another bank in the near future. A consistent customer with two auto deposits a month should be trustworthy enough in their business to loan as little as $2000. This is not a bank that will provide all the services I need and I will be going elsewhere to bank.

• C

  Carson Thomas
  1

  Convenience was once a word that I associated with ease, quick success, and gratification. Since I began using First Convenience Bank, I've come to hate that word convenience which they plaster upon their signs and slogans like a hollow mask hiding the truth. If the DMV experience could be incorporated into a bank, it would have been done here.Theres is no other place on Earth capable of inspiring such frustration. If Satan below came to Earth with the intent of inflicting tortures unimaginable upon the inhabitants of our planet, he would need look no further than to First Convenience bank. Had the apocalypse come and the righteous fled life, a single pale image could convey the immeasurable despair those few who remained would feel. That image would be the bulb lit sign that reads the title, "First Convenience Bank."

• J

  James Reyna
  1

  This used to be A great bank, but the staff they have there now is rude and terrible. I went in the other day to have a problem fixed on my account. The back manager was showing other employees her phone and in a snooty way asked "What do you need?" When I told her she said I had to come back the next day because they were closing in 5 minutes. Really need to get the old staff back.

• B

  Brock Couch
  1

  Liars, I’ve had a check on hold for about 15 days when it was supposed to be 9. Very vague about anything when you talk to them. Check was supposed to be available today from what the “manager” told me 2 days ago. Now it will not be available until Monday. I was told They should be able to release funds by Christmas and that didn’t happen. Can’t reach the branch without calling their customer service department, answering many questions then waiting on hold for forever. No drive up atms, nothing but fees if you don’t pay attention. Not very convenient if you ask me. I’d give less starts if it was an option. As soon as my money is available I’m closing my account.

• R

  Rapid wild
  2

  People are like a Rattle snake Watch your back. They know more about you than what you know about yourself I would say that's not a good way to be. Used to have a good staff but since everything is change there it's not the same seems like it's all gone downhill.

• d

  dream harrison
  1

  my sister deposit 983.00 when she tried to use her card it said she only had 700.00 the bank teller said it was a mistake the remaining 283.00 was put in someone else account, 5hrs later finally got fixed.

• N

  Nikki Campbell
  1

  They were too busy charging their phones and acted as I was an inconvenience. I will make sure everyone knows to go elsewhere for their financial services.

• S

  Stormie Cawyer
  1

  they can't loan money even though we have direct deposit and they know they will get the payments!!!!

• Q

  QUEEN OF SPADES
  1

  The young Oriental girl in there is extremely rude got very rude with my husband told him to take his business elsewhere and that was a mistake we both have accounts there and we both will take our money and our business elsewhere don't need you guys