Fifth Third Bank & ATM Flint

Fifth Third Bank & ATM Reviews

• J

  Jennifer Curtis
  1

  Spent a good chunk of time on my day off to go in and remove a deceased family member from the account. Signed everything....a month later they are still on the account. I've tried for over a month to get info on a direct deposit that goes into the account. I was told they'd put in a ticket, never heard back. I'm trying to sever all ties but can't without all the info to move things to a different bank. Sad when hiring an attorney crosses your mind because a financial institution is so difficult to deal with.

  Response from the owner

  Hi Jennifer, I'm sorry to hear your experience has not lived up to the quality of service we strive for at Fifth Third. We'd like to find out a bit more to see if there's anything we can do to help. Would you mind calling us at 877-833-9973 so we can assist you?

• O

  Oh my goodness
  1

  Came in to speak with a banker regarding some issues with my account. Banker tried directing me to the 1800 number. I had already explained to him that I would like to speak to someone and was willing to wait. I don’t want to go thru an automated system. That’s why for the first time in about 4 years I physically came into the bank. Not impressed with customer service....please listen to your customers instead of brushing them off.

  Response from the owner

  Hi there! I'm so sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• R

  Ruth Toppi
  1

  I went in bank asking if I could get or buy a money bag. The tellar asked if i had a business acct. I said no. Another tellar stood there and said" the money bags aren't just for anybody! I replied Anybody, and walked out. Then I call Fifth third in Durand. Which I asked if I could get a money bag, she told me she will have it for me ,when I go there Thursday. Durand 5 star. Ty

  Response from the owner

  Ruth, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• R

  Rita Salib
  1

  First of all no hand sanitizer in that place no good service i tried to exchange coin the teller kept on telling me this missing a dime and that is extra after that I went to chase Bank they took the coin no question asked not even asked for my driver license, I thought iam doing them a favor for the shortage of coin very disappointed 😢 😞 😕

  Response from the owner

  Rita, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• M

  Michael Hull
  1

  I called and was treated poorly I'm also changing banks one bank tells me they can but when I call this bank they says they cant help because they didnt personally know me.

  Response from the owner

  Hi Michael, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• M

  Michelle Switzer
  5

  Good business on a Saturday morning. Thank you

  Response from the owner

  Hi Michelle, thank you for taking the time to share your positive experience with us. We appreciate you! Have a great day!