Fifth Third Bank & ATM N Lincoln Ave, Chicago

Fifth Third Bank & ATM Reviews

• V

  Vy Nguyen
  5

  Alvaro Ortega was so helpful and calm and saved us on our closing day! Where our Realestate lawyer, Title company, and mortgage lender dropped the ball, this 5/3 branch was thorough and did what was needed to be done so that we could close on our condo . Thank you!

• g

  g pate
  3

  I needed to close out a c.d. but there wasnt enough tellers to help me. One was at lunch .one at the desk with a customer.and one at the tellers area. So I needed to make an appointment around 3, it was noon and wasn't coming back this way. .

• A

  Andrew Alcott
  2

  Pleasant enough, but there is only one person there that could handle what I would think to be a fairly routine task. Staff need better training without needing to be handheld.

• S

  Sadaf Ferdowsi
  4

  One star off because the drive-thru ATM wasn't accepting deposits and the indoor ATM was locked even if you had a card. Thankfully, I arrived during business hours and the people there were super nice and courteous! I thought I wasted a trip to the bank, but the staff helped turned a negative experience into a positive one. Thank you!

• C

  Christine Kielbasa
  2

  I used to go to the branch on Clybourn and Diversey to take my work deposits and my own personal banking as well. I went to this branch on Lincoln and Irving and I felt like I was inconveniencing the teller Leticia. I had a lot of deposits since I couldn't take them last Monday due to the holiday. At the other branch I could have a lot of deposits and they were friendly and took care of me with no problem. She would slap each receipt on the counter and then made a comment about how she hopes she's done by 5:00. This was a good three hours before 5:00 so, yeah, she would be down WAY before then. I was not very happy. I shouldn't be made to feel bad about bringing my deposits in.

• L

  Lillian Frances
  1

  My commercial loan was with MB which was bought by 5/3. Was told I cannot log in and look at any information online (I also need a checking account to be able to do that?) which I found out after being passed around to three different representatives. Tried to call my local branch to see if they can mail a couple of past statements, was told I have to go in and meet with them in person. Would have done that, but last time I was in they couldn't even find my loan information at all. I cannot wait until I no longer have to do business with them.

• J

  Joe LifeLine
  1

  Just had an appointment for new account and two bankers had their masks hanging off of their ear and two tellers their mask way below their nose. It’s a shame to see they don’t take wearing masks seriously. I just left.

• A

  Andrea Sturm
  5

  They do not deserve such a low rating. These people work very hard. They serve a communities needs. I've been there forever. One name or another but that establishment has been there for years. Be kind.

• t

  thomas passarello
  5

  Employees are very knowledgeable. Always polite and helpful.