Fifth Third Bank & ATM Center St, Chardon

Fifth Third Bank & ATM Reviews

• M

  Mark Bevington
  1

  They once treated me great. Now it's like they don't care how they treat me. I thought they were supposed to give 156% or however the commercial goes. The 5th 3rd branch in Chardon told me I could not do a certain thing. I went to the branch in Concord and they said NO Problem, we can get that for you !! Are they just lazy in Chardon ? The girls at Huntington treat me so good I take them gift cards. That's why I do most of my banking there now.

  Response from the owner

  Mark, I'm concerned about your comment and would like to find out more about what happened. Can you please call us at (877) 833-9973 so we can discuss? Thanks.

• M

  Mike Monkiewicz
  5

  I have always enjoyed banking at the Chardon Fifth Third. Now in fairness, I've never done anything beyond work with the tellers at Chardon - all of our Fifth Third mortgages were arranged before we moved to town. I usually deposit checks or withdraw cash twice a month, and I find the tellers to be efficient & courteous.

• s

  smith F
  1

  Bad front desk customer services. I went there before. Nobody let me know how long I need to wait. Also very bad telephone customer service too. I called the bank customer service on Saturday 10:30am. I was told by machines that the representatives are busy. They will call me after 4-7 minutes. I waited for 30min, nobody called me back. I called back again. One representative answered that she can’t resolve this problem. She will transfer me to another experienced expert. Then I found I was transferred to main menu and I needed to go through all process again. After trying calling again, I found nobody answered me and it became silent. I hanged up and tried to call again. I was told the customer office is closed now. Now it is 12 pm. I spent 1 hour and thirty minutes without any result.

  Response from the owner

  That sounds frustrating. Can I help? Please call 877-833-9973 so we can discuss. Thanks.

• A

  Avenger regnevA
  2

  Managers very rude. They treat tellers like crap in front of customers. Extremely slow transactions. (10 minutes to cash a check.) Please bank elsewhere.

• L

  Lori Bieber
  1

  Chardon office is awful!!!Tried to open a new account but the tellers needed to leave immediately so couldn't help me. Seriously? What about customer service?

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.