Fifth Third Bank & ATM Princeton Rd, Hamilton

Fifth Third Bank & ATM Reviews

• M

  Mary Shaw
  1

  I am not going to name names, but they know who they are. Started a refinance on our mortgage in August. Here it is the very end of 2021, entering a new year & they want paycheck stubs & w2's AGAIN! I have worked for the same UNION company over 20 years & have banked with 5/3 for 25+ years. We both have very good credit scores! We have had 5 or 6 homes totally sold & closed in that time, on our road. The market is hot & with that being said, they have " low balled" the estimate on our property. Way low!! Lost alot of trust. Will be looking more to our credit union.

  Response from the owner

  Mary- We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• Z

  Zahra Williams
  5

  Jeya was not helpful and she was questioning us a lot making us feel unwelcome and she was busy the second time I came in but Nicholas was available this time so we went to him and he gave excellent customer service and listened to our concerns and went above and beyond! Also Kaleb gave great customer service as well.

  Response from the owner

  Zahra- Thank you for taking the time to leave us a review. We value your opinion and appreciate you taking the time to share your experience with us. We'd like to see if we can help you. Please call us at (877) 833-9973. Thanks!

• D

  Diamond White
  1

  I wish I could put 0 stars however I’ve banked with 5/3rd for at least 8+ years this location is slow, they’re rude and don’t care to satisfy their customers Ive never had a bad experience with this bank until now they need to hire more people or pick up the pace put customers needs first

  Response from the owner

  Diamond, I’m sorry to hear about your experience. If you would like to discuss this further, please call us at (877) 833-9973. Thank you.

• B

  Beth Hornberger
  1

  Fifth Third Bank is a terrible bank. They put your money and personal information at risk. Please do not do business with them.

  Response from the owner

  We're sorry you feel that way. Is there anything we can do to help? If so call us at (877) 833-9973 so we can help, Thanks.

• K

  Kenneth Wessel
  5

  Stopped in to get a paper notarized, the banker Nicholas was very nice and super fast.

  Response from the owner

  This is great feedback. We will be sure to share this with our team.

• s

  sheryl reatherford
  5

  I started a checking account this morning. Very nice people and it only took about 20 minutes.

  Response from the owner

  We appreciate you sharing this! Thank you for the kind words and your business. Have a Fifth Third better® day!

• T

  Tony Cole
  5

  Great people! I love it when businesses hire the right people for the job.