Fifth Third Bank & ATM Hal Greer Blvd, Huntington

Fifth Third Bank & ATM Reviews

• T

  Todd Daniels
  1

  Worst customer service experience last few days. Closed one account opened another due to upcoming divorce. Had to make 3 trips to bank to get debit card to work, which was fine by a manager that was training which I found later was probably the problem with why the person doing my closing and opening of account didn't know what she was doing. She lied to me, answered all my questions wrong. It was a terrible experience. I will definitely not ever change anything again rather than just closing out my account completely. Total nightmare

  Response from the owner

  Todd- We're sorry that you had a negative experience. Can we help? Feel free to call our social media team at 877-833-9973. Your business is important to us.

• C

  Chelsey Dingess
  1

  I got a tax refund check from the U.S. treasury and tried to put it in the bank and the Hal Greer Blvd location. The teller said she don’t know when funds will be released.Banks REAL banks don’t put holds on a U.S. treasury checks!!!!!banks like this one wants to do away from cash all together!!!

  Response from the owner

  Chelsea- We're sorry that you had a negative experience. Can we help? Feel free to call our social media team at 877-833-9973. Your business is important to us.

• g

  gabriela Raia
  1

  Worst bank I've ever had to deal with, I'd never recommend them to anyone. The time and money they've took from me is disgusting, I hope no one banks with them

  Response from the owner

  Gabriela- We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• E

  Erin Lucas
  5

  Wow these people are great specially Karen... she is the best bank employee I have ever met and if Fifth Third is wise she will get recognition. Thank you Karen for making my banking experience great...specially after being treated so bad at Huntington bank.

  Response from the owner

  Thanks for your feedback!

• d

  dale bear
  1

  They want to charge a fee for everything, I tried to get part of a check I was depositing back in cash, they couldn't do that unless they charged check cashing fee, I have home loan, checking, savings, and credit card from them. I'm surprised they didn't charge me for the 20 minutes I set I drive thru for them to not give me my money.

  Response from the owner

  I'm sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• R

  Robert Craig Ashby
  5

  This location's staff is outstanding. It would be difficult for me to say express how many times I have had an issue and their staff has always been able to give me answer on what I or they have needed to do to get issue resolved. Great teamwork and sound professionalism. Great customer service!!!!

• J

  Jamie Wells
  1

  I cant wait till I have the time off to switch my bank account to a new bank. They have closed so many locations that I have to drive almost 50 miles one way to a branch now.

  Response from the owner

  Hey Jamie, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• D

  Dick Ash
  5

  The staff (especially Kevin and Amy) are VERY friendly, helpful and patient. They have dog treats at the drive thru window!

• R

  Renee Cotton
  5

  Extended hours are convenient for work

• V

  Victoria Farley
  5

  Friendly staff. Clean and quiet environment. No long waiting periods. In and out quick.