Fifth Third Bank & ATM E Main St, West Union

Fifth Third Bank & ATM Reviews

• S

  Serpell Adkins
  1

  We have several personal and business accounts at this bank for over 25 years. Due to the business account rules we are unable to do any online transfers, I either have to stop at the bank or call and transfer money. Now, no one answers the phone and I'm supposed to make a phone appointment. I am a very busy business owner, when I need money transferred I don't have time to wait for the bank to call me back. I believe it's time to move our accounts to a bank with personal service.

  Response from the owner

  Hi Serpell, we'd like to look into this matter for you, but we need some more information. Please call us at 877-833-9973 so we can assist.

• T

  Theressa Mangus
  1

  I cannot believe I have to go on a 53 app to schedule an appointment to place a call into my bank. I have banked at this location since it opened in West Union. I don't use banking apps on my phone. So what’s my next step?

  Response from the owner

  Hi Theressa. We'd love the opportunity to help you. Please call us at (877) 833-9973 so we can talk about this. Thanks.

• N

  Nichole Horsley
  4

  Got a nice account set up, no problems like my last bank, who would mix me up with a similarly named person, the tellers are friendly and helpful.

  Response from the owner

  Hi Talon, thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

• N

  NotARealPlayer
  1

  Whent to go put my check in 30 mins before they close because I woke up late and they refused to help me now I got to go without money for 2 days (closed on Sundays)

  Response from the owner

  Hey there, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.