Fifth Third Bank & ATM Grant Line Rd, New Albany

Fifth Third Bank & ATM Reviews

• J

  J S
  1

  Fifth Third is terribly user UNfriendly- I have personal, business, and savings accounts there and cannot even do a mobile deposit due to a glitch in their system! Customer service was unhelpful and horrible! I will be taking all of my accounts elsewhere! Worst bank I've ever used and I've lived all over the country! Beware!

  Response from the owner

  Hi there, we're sorry that you had a negative experience. Can we help? Feel free to call 877-833-9973. Your business is important to us.

• K

  Kristin Gonzalez
  1

  We just paid off a mortgage through fifth third and a small personal loan (both early). Was looking to take out a loan for an RV and they refused to even talk to me because I didn't have an open account with them within the last ninety days. So if I still had loans they would loan me more, but since I paid them off (literally a month ago and six months ago) they won't unless I open up a checking with them for 90 days. Not a very smart way to do business.

  Response from the owner

  Kristin, I'd love the opportunity to help you. Please call us at (877) 833-9973 so we can talk about this. Thanks!

• S

  Seb Bach
  1

  Hello, this morning at about 9:30 am. I was in the drive thru. A car pulled up then parked near the drive thru. A tall slender man with dark hair and a dark blue suit on gets out. Grabs his trash out of his car, crumbles it into a ball and throws its on the ground. Then proceeds to walk inside. I wish I could of slapped the look of arrogance off his face. I know he works there because he walked into the back area for employees only. Emptying your car trash on the ground is not only very unprofessional, it is also very disrespectful to my town. If that is how he treats the Company's property in broad daylight when customers are watching. I don't want to know what he does inside. I will not be using this Company for much longer. Thank you for your time.

• J

  Janet Thomas
  1

  I am having a problem with a deposit I made though the ATM. I've seen other posts from people having problems with the ATM. I was shorted money on my deposit. Has anyone else had this problem?

  Response from the owner

  Hi Janet, this is troubling to hear. Is there anything we can do to help? Please call us directly at 877-833-9973.

• b

  brian redmon
  5

  I can’t believe all of these negative reviews, I’ve never had a bad visit to this branch, there must be a mistake, grant line rd. Branch has always been the nicest and helpful employees..

  Response from the owner

  Hi Brian, we appreciate this great feedback. Thank you for your business!

• T

  Travis Watson
  2

  The atm has issues. The bank refuses to replace or fix. I have to drive a county over to deposit or withdrawal.