Fifth Third Bank & ATM Hamilton Ave, Cincinnati

Fifth Third Bank & ATM Reviews

• G

  Greg Thompson
  1

  I remember years back 2014/2015 my then girlfriend and I banked here her idea of course one day I had to take cash out for rent threw drive thur the lady asked for my id understandable but screaming my SS number for everyone outside and including the people inside the bank can hear I thinks not took all the money out and told my ex we not bank with them anymore

  Response from the owner

  Greg- We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• U

  Utshav the gamer 101
  1

  Went there to deposit my check and cash out but they didn’t I didn’t know the reason but they previously helped me deposit/cash out with bigger checks in other locations. There are someone who don’t want to be help customers

  Response from the owner

  Hi there, we're sorry that you had a negative experience. Can we help? Feel free to call 877-833-9973. Your business is important to us.

• U

  UD Pharmer
  1

  Worst bank experience-I refuse to bank there but had to go with a friend. They gave $8000 in 20 dollar bills to a single mother with younger kids because the manager stated "they didn't have anything smaller". Placed the bills in boxes marked for large amounts of cash. The person was then told they could double count the money "in the back". Unbelievable. Other occurrences with this bank branch giving other bankers account paper work with their account numbers on them. Unprofessional, not secure with bank account numbers and safety issues with handing over large bills in marked boxes. I will never bank with them.

  Response from the owner

  Hi UD, thank you for leaving us a review. Some of the things you mention are deeply concerning to us. We'd like to find out more about what happened so we can investigate the matter further. Would you mind giving us a call at 877-833-9973? Thank you.

• C

  Carol George-Rucker
  4

  I rarely go inside the bank This 5th Third bank is neat and clean. The few times I've been inside, the employees were customer-friendly. I usually use the ATM so I don't go inside very often. Why? I hate going inside. Like many banks they have the security lock entrance. They scan you when you walk in and, like a trained show animal, you must wait for the green light before you can go all the way in. If you're a woman, you have to put your purse on the shelf and wait until they scan it. I always wonder, is the risk of criminal activity that great or is their security just a bit of an overkill?

  Response from the owner

  We appreciate this feedback. Thank you for your business, Carol!

• M

  Marlayah Thomas
  5

  I went in today to reopen my account and I received the best customer service! Nick and brad were very helpful getting me back started , they had smiles on their faces the entire time and they made me feel very comfortable

• C

  Charles Milford
  1

  Drive through slow AF! I waited 20 minutes just to get a hello. I’ll never come back here again

  Response from the owner

  Thank you for the feedback. We will be sure to share your concerns, Charles!

• B

  Brandon Voorhees
  5

  Brad is the literal best. This branch is wonderful!

  Response from the owner

  Isn't Brad wonderful?! We will be sure to let him know. 👍