Fifth Third Bank & ATM N High St, Hillsboro

Fifth Third Bank & ATM Reviews

• N

  N. B.
  5

  Loving 5/3 so far. No fees, great customer service (they even call just to check on me, that's more than my own family does!), and they even got me a $300 sign on bonus I would have missed out on.

  Response from the owner

  Thanks for liking what we love to do. ❤

• J

  Jerry Wagner
  5

  Best bank I've ever dealt with. Andy is amazing with financial support. The banking staff has always been very helpful and polite. Thanks 5/3.

  Response from the owner

  Jerry, thanks for the feedback. We're glad to hear that you're happy and appreciate your review.

• J

  Judith Farquer
  1

  No one will answer the phone. Very upset you can't get service when you're an invalid.

  Response from the owner

  I’m sorry you’re having issues with reaching us, Judith. We have a Social Media Department with specialists designated to assist you with your needs. Please give us a call at 1-877-833-9973.

• C

  Cody Henderson
  5

  I’ve banked with 5/3rd for a few years now (since I was like 17!) and honestly, the staff has always been caring and very understanding of me and my needs Courtney has been super helpful with me and my banking needs. Give her a raise! She’s fantastic!

  Response from the owner

  Cody! We've got your back! 💪 So glad we were able to help. 😊

• L

  Linsey Griffith
  1

  Diane the branch manager lied to me over a year ago about the status of my dead parents accounts. Her lies and ineptitude allowed a shady insurance agency to steal from the account for over a year. Now, not only is my parents account being stolen from but the account itself is being stolen (most probably by someone inside the corporation) through identity theft. To add insult to injury my past account with 5/3 that is tied to my parents’ account has been defrauded through identity theft. Absolutely no security or respect for the law unless they can use it to steal your money. Take your accounts and run, don’t walk, to a bank that actually cares about people- because Diane, her regional manager, and 5/3 corporate Customer Service certainly isn’t it.

  Response from the owner

  Hi Linsey, We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• r

  ray mcginnis
  1

  Asked for help due to coroavirus and they are just rude and heartless. All they will do to help long term senior customers is maybe waive late fees and not forclose for 90 days. THANKS FOR NOTHING, ENJOY YOUR GREED..

  Response from the owner

  We're sorry to hear of this inconvenience. Can you please call us at (877) 833-9973 so we can assist? Thanks.

• M

  Mariea Mariee
  1

  Walked in first time here I felt a bad vibe. Lady with bland hair assist me with a nasty attitude. Not courteous at all. She act like she didn't want to assist me no way. So rude.... I would give this place a zero...

• D

  Dave Sparks
  2

  Called five times before someone answered phone. Told that person I had been calling five times they replied short staffed and busy. This is the new normal now. Heres a suggestion get more help to take care of your customers or we will go somewhere else that cares about customer service.

• c

  clarence burns
  3

  Good place to bank and the staff are helpful.