Fifth Third Bank & ATM Mannheim Rd, Rosemont

Fifth Third Bank & ATM Reviews

• T

  Tina Hasselberger
  5

  Excellent staff. They always welcome us by name. We’ve banked at 5/3 for over 10 years and have never had an issue. I would highly recommend this bank. From checking, personal loan, to their trio credit card. They have helped us with all of our financial needs. We are very happy with this location and their professionalism.

  Response from the owner

  Tina, That's amazing! Thanks so much for the compliment!

• M

  Muntaha muhammad syfullah
  5

  I wanna say thanks to Mr. kevin. It was frustrating to reach to customer service. I called to the bank and Mr. Kevin received the call and solved my problem within no more than 5 minutes

  Response from the owner

  Thanks so much for sharing your experience, and for becoming a Fifth Third customer. We appreciate the kind words and will be sure to share your message with the branch

• S

  Sharon Lynch
  5

  If you are looking for quality customer service and great rates, this is your bank. I'm always welcomed with a warm greeting and smiling face. When I have questions about my account they are answered professionally. If you need a line of credit, a small business loan or to refinance your home mortgage - 53rd has the services you are looking for. Stop in today and see what they can do for you!

  Response from the owner

  Hi Sharon, Great! We're so happy that you're happy.

• E

  Ellen Yearwood
  5

  I met with Rosemont branch manager Colette Gentile to move my business accounts to 5th 3rd. As I expected, she and her team were efficient, thorough, asked all the right questions, and set up my business with exactly the right kinds of accounts. The branch and the bank have provided great service since, and I am very happy I changed banks.

• M

  Marie Toalson
  5

  I am a small business owner and was looking for a line of credit. I met with Colette and instantly knew I would be going to 53 bank. The application was seamless and easy. Utilizing my line of credit and paying it off is also very easy. If you are a business owner and looking for a line of credit, call Colette at 53 bank Rosemont.

• R

  Robert Winfrey
  5

  I’d like to think that all bank branches are created equal sadly that has not been the case in my experience with 5/3. Thankfully I work across the street from the Rosemont location. Everyone inside there is always very helpful and anytime I have ever had an issue caused by another branch they waste no time in resolving it. I might travel 45 minutes from home from now on anytime I have to do any banking because the locations by me are awful. Thank you guys so much for all of your efforts. You all deserve raises and an award for best branch. Impeccable service on a day to day basis.

  Response from the owner

  Thanks for the love. 💙

• B

  Brian Kasallis
  5

  I was with BOA for years. I was sick of playing the games and paying fees for everything. I sat down with a banker at the 5/3 Bank named Collette. It was the best experience at a bank I have ever had. She took her time with me and explained how to navigate my new account. Knowing what I went through she offered me bank accounts with no fees bat all. I immediately switched my business, personal and even opened a credit card with them. The best bank inRosemont hands down!

• J

  Joseph Milam
  5

  I needed a credit line for major repairs on my home. I met with Colette Gentile and she made the transaction a breeze. I highly recommend seeing Colette for any banking needs.

  Response from the owner

  Thank you taking time to for share your positive experience with us. We appreciate you! Have a great day!

• 1

  13redle
  1

  I wanted to open a checking account. I waited in line to talk to someone and when it was my turn, they asked me to wait on a customer that was already being helped. I waited for a while, decided that this company and branch was not for me. I walked out and no one bothered to mention anything. Losing customers must be a regular sight for this Rosemont branch. Terrible customer service!

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• K

  Karen Hinchcliffe
  5

  Used the ATM today. When I do use the drive-up windows or go in, they are ALWAYS friendly, knowledgeable, and efficiently quick.

  Response from the owner

  Hi Karen, thank you for your review; we appreciate your feedback!