Fifth Third Bank & ATM W 26th St, Chicago

Fifth Third Bank & ATM Reviews

• M

  Mike Gallagher
  1

  On 01 April I wrote check for $43.00 to pay in full my Shop and Save credit card. On 05 April fifth third converted the check into an electronic payment . I don't bank here anymore after a manager didn't like that I brought my dog with me to do my banking so I keep a minimun balance in my personal account. On Friday evening I get a call to contact the bank. As I was out of town I waited till Monday to find out what it's about. Over the weekend I get a call on Sunday to contact the bank and again at 8am on Monday. seems they over drafted me and charged a$37.00 overdraft fee. Thenext day they charged my account $7.00 for some kind of protection. since I was already overdrawn they charged me another $37.00 overdraft fee. I went to the bank on Monday to see what the problem was and found out these facts, I deposited $120.00 to cover this and asked to reverse the overdrafts, they refused. I went to the bank that I drew the check on and found out that the monies were taken on the fifth. I wasted 3 hours and time from work to try to correct this and was told to come back on Tuesday to see the branch manager. (more lost time from work). This is really not my fault and expected to be compensated for my lost time .

  Response from the owner

  Hello Mike. Thank you for making us aware of this situation. We'd like to see what we can do to help you. Please call us at (877) 833-9973 so we can discuss.

• A

  Ahmed Mohsin
  5

  Only go to this branch because of Gloria . She’s the best a true professional that treats every customer like family. Going to the bank isn’t usually a positive experience but this branch is different .

  Response from the owner

  Hi Ahmed, thank you for taking the time to share your positive experience with us. We appreciate you! Have a great day!

• J

  Jose Limon
  5

  This bank has been amazing to people and me the person who have it 1 start is not very smart, probably got a complain and just said what ever because If I am not mistaken they pretty much do everything she says.

  Response from the owner

  We are so happy to hear these positive customer experiences! Thank you for your business, Jose!

• B

  Beatrice Stclair
  1

  The employee never answer the phone . I tried closing out an account and they said someone would contact me . Well no one has contacted me

  Response from the owner

  Beatrice, I'm so sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• J

  Jackelin Pizano
  1

  I have a deposit of my work in this bank and I can not believe that you go to the bank and do not accept coins ... it is supposed to be a bank and I could not make my full deposit because they did not want to accept my cora. And the cashier does not even talk about service. 06/04/2019