Farmers & Merchants State Bank W Jefferson St, Winterset

Farmers & Merchants State Bank Reviews

• L

  Laura Watts
  5

  I've banked here since 1962. Some of the girls know me as Grandma. The staff is always helpful & the girls at the drive up are so friendly. When I had my billfold stolen the bank took care of everything for me.

  Response from the owner

  Laura, thank you so much for your feedback! It's great to hear that you had a positive experience at F&M. If there's anything we can do to serve you further, please let us know.

• R

  Randy Jeffs
  5

  Doesn't matter if I see the employees at the bank or when I'm getting gas they are always friendly. I don't feel like just another customer. I value the relationship I have with my small town bank.

  Response from the owner

  Randy, it's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for your positive feedback!

• D

  Deb Jeffs
  5

  The girls at the bank have been so very help to me when I've had a problem. Always happy to reset a password.

  Response from the owner

  Deb, we greatly appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

• C

  C M
  5

  Nicole is always very helpful whenever I need assistance with online banking! Great customer service!

  Response from the owner

  CM, thank you for the wonderful review and taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark!

• B

  Blaine Lowden
  5

  The ladies at the Farmers and merchants drive-up Bank are amazing. They always go the extra step to make sure my banking needs are met.

  Response from the owner

  Blaine, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

• C

  Curtis Saveraid
  5

  Very good people to work with. Very helpfull! Do all my banking with them.

  Response from the owner

  Curtis, Thank you for taking the time to leave us such a great review! We're happy to hear that you enjoyed doing business with us. Thank you again for your feedback, and we look forward to seeing you again!

• D

  Debbie McFarland
  5

  The ladies at the drive up bank are all very sweet and always very helpful.

  Response from the owner

  Debbie, Thank you so much for the great review! If there is anything else we can do for you, please let us know!

• C

  Cody Johnson
  5

  Everyone at F&M is always very friendly.

  Response from the owner

  Cody, thank you for taking the time to give your feedback. We really appreciate it. We hope to see you again soon!

• E

  Eric Smith
  1

  Absolutely do not trust this place with your money! I have literally been involved in concession stands that verify their finances more thoroughly. I've talked to them numerous times about their tellers not verifying deposit amounts by adding them twice and making mistakes. Their response has always been we count on the customer for the verification amount. Seriously? My daughter is a college student and just had a substantial deposit made into the wrong account. Completely by coincidence it was one of our family members accounts! It could have been anybody's account! "Barb" let we know that it was clearly an error from the machine due to the fact that the deposit slip was sloppily written. This is the funny part; the teller wrote the deposit slip! It also isn't that poorly written - at least not enough to confuse the numbers that were confused. not to mention that my daughter's name was nowhere on the account that it was deposited into! I must be a glutton for punishment. Why oh why do I not move my account! This morning it was "Angie." I just wanted some information on a check that cleared and doesn't make sense to us. From answering the call with one word, "Angie," to rude answers to every question. It was an awful experience. Bank anywhere else but here!

• b

  briley mount
  5

  Friendly, helpful, and always so very nice!!

  Response from the owner

  Briley, we're happy to see that you had a 5-star experience at F&M. We appreciate your feedback!