Farmers Bank and Trust N 1st St, Central City

Farmers Bank and Trust Reviews

• S

  Steven Vieira
  1

  Poor customer service and attention to detail. Send my FedEx package to the wrong address. Package returned to Bank. Never received notification from bank that package was returned. I had to call. Bank sent secondary package with wrong data that could of been avoided if email had been read. Lost ten days in the process. To add insult to injury ,I. Was charged FedEx shipping for their error with no apology.

• K

  Katelyn Coventry
  1

  Literally every week is something different with these people* today I find my bank account in the negative 100s. I deposit 145$ yesterday and only 15$ of that made it to my account* y'all will be seeing me very soon*** I'm tired of my money not being where it's supposed to be and I'm tired of how unorganized these people are*

  Response from the owner

  Katelyn, We are sorry you have had a negative experience. Management is reviewing this issue and will be addressing all of your concerns with those involved. We appreciate you making us aware of your experience with one of our branches, we will also be reaching out to you personally to make sure this is resolved to your satisfaction. Farmers Bank and Trust

• M

  Michael Berry
  5

  Always very friendly was banking at First southern national and ended up getting a loan from FSB now I have switched everything to FSB and wouldn't have it any other way. Amazing people that will work with you

• K

  Kolton Nunley MMA
  1

  Literally the most unprofessional bank I've ever worked with. Have been on the phone for past two hours with capitol one who was trying to confirm my payment and even after us calling them 4 times in a row and asking them to please please answer the phone call for capitol to confirm so after an hour and a half and me calling and using some not so nice language they finally picked up the phone for them. Very poor service and the lady just hung up on me when I was calling to ask once more to please answer. Will be closing my account here very soon

• S

  Susan Burch
  5

  They will help you in any way they can really good people here. They'll always be my bank.

• V

  Virginia Burris
  5

  Always friendly service and they are willing to do whatever they can to help their customers