Fairfield County Bank New Canaan Ave, Norwalk

Fairfield County Bank Reviews

• F

  First Step
  5

  We have been doing our banking with Fairfield County Bank for over 10 years. All the employees are so friendly especially at the New Canaan branch. The customer service at this branch is exceptional. Yamina has helped me several times. She is very knowledgeable and kind. You won’t go wrong with Fairfield County Bank.

• L

  Lauren S
  5

  I have been assisting an elderly relative with her banking at FCB for a while now, and everyone at the bank has been so helpful during this process. They are not only patient with my 95 year old relative (who often shows up at their office!), but with me as well. I appreciate all they do for us!

• P

  Phil Eckstein
  5

  Yamina is a one of a kind representative for your bank. She treat the customers as if they were long time friends. She sets an excellent example of how work should be done. Always look forward to entering the bank and seeing her. Her efficiency with handling issues is quick and seamless. RROM Insulation

  Response from the owner

  Phil, thank you for your kind words about Yamina! The Bank is very lucky to have her providing excellent service to our clients and assisting them along their financial journey.

• B

  Brian Andronaco
  5

  Yamena and Isaac have been very helpful with our business accounts. We’ve had some timely transactions that needed attention and they both handled them with fast attention and detail.

  Response from the owner

  Thank you for your positive feedback, Brian and thank you for choosing Fairfield County Bank to assist you with your financial needs.

• L

  Laurie Iffland
  5

  I have been banking with FCB for decades. Their attention to detail and their customer service model is wonderful! It’s a small town feel with all the services of a large faceless bank. Kudos FCB! Special shout out to Gail. She is fantastic!

• T

  Terri Cutrone
  5

  This is the best bank if you love great customer service, friendly , comfortable and professional personnel ! I have banked for over 40 years at this bank and Yasmina and Gail and the rest of the staff at Broad River branch are top Notch!!! Thanks for all you do!!!🥰🥰🥰🥰🥰🥰

• S

  Sarah Genuario
  5

  Yamina was very nice and we even had a small conversation during our quick interaction. Thank you again!

• j

  jaymee k
  5

  Yamina was very personable & helped me with all my questions. 10/10

• K

  Kara Peters
  5

  I have been with Fairfield County Bank for 26 years—starting with my very first bank account—and I trust FCB more than any other bank, not only for the friendly smiles that I am always greeted with or the helpful tips that are given to me about my accounts, but for the genuine and heartfelt relationships that I have developed with the tellers, the accountants and the customer reps who work there. If you need assistance with any issue—whether it’s making an overseas payment or opening a new savings account, Yamina Berrabeh-Mayen (Customer Service Representative in the Norwalk branch) is the person to contact! She’s a star employee—I wouldn’t have been able to finally pay off my overseas student loan without her. She goes out of her way to make customers happy, and I am so grateful to her for all that she does for me. Thank you, Yamina!

• A

  Aldo R
  5

  I am a customer of this location and I wanted to take the time to share my experience every time I visit this branch. All the employees are friendly and they provide a great customer service but Alicia Ochoa is always magnificent. She provides an outstanding customer service, always with a smile and the most important for me is that she goes always an extra mile to help out and satisfy her customers. Any company would be proud to have employees like her. I want to thanks Alicia for her great service.

  Response from the owner

  Aldo, Thank you for taking the time to share your satisfaction with Fairfield County Bank and especially Alicia. We are extremely grateful to have employees like Alicia who offer exceptional customer service to each of our clients. Thank you for choosing Fairfield County Bank!