Evergreen Credit Union Broadway, South Portland

Evergreen Credit Union Reviews

• J

  Jessica GreenFoley
  5

  Today I went in and was helped by the assistant branch manager Chelsey C. She was WONDERFUL!!! i went on my break to open a new checking account and replace my card and she had me in and out with extra time for me to spare ! She has a great personality and it was delightful working with her.

  Response from the owner

  Good Morning Jessica, Thank you for taking the time to write this review. We appreciate all reviews. Never hesitate to reach out to us in any way. Thanks again and have a great weekend. Paul L Evergreen Credit Union Member Services

• I

  Ivan
  1

  Pains me to write this review but I feel it’s necessary. I’ve been with another local credit union for 7 years. I’ve taken all my loans out with them. Needed a boat loan and wanted to rate shop which brought me to evergreen. They beat every rate by 3-4%. I had the cash to purchase the boat but wanted to get it financed. Started the process became a member and sent every single piece of income and all the necessary stuff. Qualified no issues, high credit (790) and low debt/income ratio. Told the loan officer, “The seller prefers cash can I pay him and then get it financed after the fact?”, he assured me as long as I registered it and have the bill of sale and title it wouldn’t be an issue. I have emails to show. I did so. Just to have the officer come back and tell me he wasn’t aware of the cash-out loan procedures and in fact we should of gotten the information and issued a check instead of paying cash. Now I’m in a position where I’m taking out a LARGE loan at a +3% higher interest rate at another establishment because Evergreens very own employee. To add insult to injury I tried to get somewhere with the bank manager and she didn’t think the officer did anything wrong. Kind of mind blowing the lack of training and customer service across the board. Really wanted to give this credit union a shot but I guess I’ll stick to what I know. Writing this in hopes that it doesn’t happen to anyone else.

  Response from the owner

  Ivan, Sorry that we were not able to fulfill your loan request at this time based on the information provided during the loan process. Evergreen CU continues to be one of the leading lenders in Southern Maine and we hope to be able to earn your business in the future. -Evergreen Credit Union

• J

  James Stewart
  5

  Outstanding employees always a smile so pleasant,best decision I ever made moving my banking to EVERGREEN C.U. 🙏🥰😄

  Response from the owner

  Good Morning James, Thank you very much for your kind review. We strive to provide the best service we can. Please do not hesitate if we can assist in any way at any time. Have a great Thanksgiving! Paul L Evergreen Credit Union Member Services

• T

  The Sween
  1

  DO NOT USE THIS BANK THEY SCAM! I signed a contract with them to make sure my account would not be over charged and they continue to over charge me and other who have signed the same paper looking to take further action against them STAY AWAY FROM THIS BANK!

  Response from the owner

  Hi Matt, thank you for your review. We do not see that you incurred an overdraft fee. Would it be possible to connect with you to discuss your concerns further?

• W

  Why This Kolaveri
  1

  I agree with reviewer above ,they did the same with me at the last moment just denied it and even that took them forever.