Eastman Credit Union Reviews
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Marty Watts5ECU customer service representative Heather is exactly the one person that stands out. She is very cheerful and courteous. ECU did excellent job as having her as an employee. There was paperwork (CLARK) hasn’t received from ECU concerning a payoff so I contacted Heather and she found what the glitch was and informed me that it was taken care of and resolved in minimal time. Great job ECU for an excellent hire of Heather
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Maria Marie5Love Eastman Credit Union,the staff there are very kind. I have a debit card with a phone app that allows you to turn the card off, or back on, you can even put a limit on how much you can spend at one time, now that is convenience. Thank you Eastman, for making my life a whole lot easier!!
Response from the ownerWe're so glad to hear ECU has given you a convenient experience! We are happy to serve you!
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Hannah Bowen1Sorry service! Loan Specialist was rude and disrespectful when we called to check on our loan, can’t remember her name, or I would call her out too. Just know she was there on Friday. Had no clue what she was doing either. Will never return to this branch ever again. You guys need to get your tellers together as well. Wouldn’t even give 1 star. Kingsport has way better tellers and amazing customer service.
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Bill Woods2Went to get a signature on an insurance paper that required a specific kind of signature from the bank. Waited more than 20 minutes without being called. Another person came in and waited less than a minute and was called back to see someone. Will not use this branch again!
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TinsleyT1Wouldn't even leave one star if it would let me...... I would make purchases with my card and it would show my balance after transactions in my pending amount for days then the money would just be released back into my available balance leaving me to think I had more money then i actually did which resulted in HUGE overdraft fees. (was even set up not to overdraft) The tellers don't seem like they want to help out much and it takes an arm and a leg to do anything with your account. I know you need security steps to verify you are you and no one gets your $ but this place is ridiculous. The last time they screwed up my balance and took almost $600 from me, I closed the account and went to Renasant....Have had no problems since!
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Joe Freeman4I have been to all of the other branches of ECU and I can say that the Jonesborough branch has the most helpful tellers and they have some of the lowest interest rates on loans. They have been useful in helping me manage my credit as well. I would recommend ECU to anyone who wants a bank with fewer fees and good interest rates.
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Hans Seabass1God forbid any of the members here have a problem bad enough, where they get behind like I did. Not this branch entirely ,but ECU as a whole will take payments but not log them down, skim off the top of any saved earnings you may have (IRA in my case) ,and then resort to what I can only describe as member embezzlement. I was a member for over 15 yrs. Disappointed in you ECU!!!
Response from the ownerSir - We'd like to understand what happened with your account. If you'd like to speak with a member of our management team, you can use our website contact form to share your name and contact info and we will get in touch with you. The form is located at https://ecu.org/contact. Thanks!
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Laura Gouge5I have been using ECU for years now and have been happy with everything. I usually use the Jonesborough branch. I feel I have been treated great and fair.
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LeAnn Morgan5I have been with this branch since 2012 and I have had no problems at all... jobesborough branch is the best one to go to. They have great and wonderful staff that's always been there when I have had a problem.... Wouldn't have asked for a better bank.
Response from the ownerThank you so much for the great review, LeAnn! We're glad you chose ECU and we look forward to serving you in the future!
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Jeff Snyder5I have dealt with Derek Hess on several occasions and have always felt that I am a valued customer. He goes above and beyond each time we have needed him. I highly recommend Derek & I highly recommend this branch!
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FAQs
1. How Can I Get Connection With Eastman Credit Union?
You can call them at this phone number +1 800-999-2328. You can also visit their website and fill out the application form online.3. How Can I Apply for a Loan at Eastman Credit Union?
To get starterd, you can visit their website and fill out the application form online. If you are searching for small payday loans, you can turn to our platform for more details.5. What Happens if I Fail to Repay My Loan?
Kindly talk to your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Site Of Eastman Credit Union? How Can I Access This Store?
Eastman Credit Union is situated at 301 W Jackson Blvd, Jonesborough, TN 37659, United States. Kindly take a look at the map and find the best way to access it.4. Is Eastman Credit Union an Agency or a Lender?
Eastman Credit Union is a ATM. To make your lending process fast and easy, we get you connected with more than 100+ lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Eastman Credit Union Offer Bad Credit Loans?
Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.