Dupaco Community Credit Union US, Platteville

Dupaco Community Credit Union Reviews

• R

  Robert Flogel
  5

  Really excited to be here just moved from Wisconsin Bank and Trust. Who ever you bank with these days is your lifeline. Had slot of problems before from deposits getting put into wrong accounts. Poor customer service just alot of things you should not have to deal with. Everyone I have delt with here so far has been great and I have always wanted to get all my loans in one place so hopefully we can work together and get our cars and home all here within time that would be great.

  Response from the owner

  Thank you for the 5-star review, Robert! We appreciate your feedback and are happy that you found your financial home at Dupaco! Thank you for your membership.

• J

  Jeremy Patnaude
  5

  Love Dupaco! They have helped put my financial situation on the right path. Over the years they have always been very helpful. Their online banking is beyond phenomenal. As a credit union, it's obvious that they are working for me, and my best interests, not just to make a profit. They have guided me in the right direction, helped devise a path to a better future, and allowed me to be in a position to buy a house, get a new car, and plan for retirement. They have everything you need and are there to help. I highly recommend.

  Response from the owner

  Thank you for your review, Jeremy! We're happy to hear we're meeting your expectations and continue to be your lifetime financial home! Thank you for your membership.

• J

  J-Ninj
  5

  I have recently switched to Dupaco from Heartland. I can honestly say the accommodations, friendliness and ease of access via money and banking through Dupaco has changed everything about my finances. I didn't have the best of credit. I wanted to start a business. They reviewed my situation, my story, listened to me and I was approved. They have made my dream come true and are so easy to work with. Platteville and Dubuque locations is the ones I bank with and I am 100% satisfied with them all.

  Response from the owner

  Thanks so much for the review! We're happy to have you as a member at Dupaco and are here for you whenever you need us!

• C

  Clinton Miller
  5

  I am so happy with my experience for Dupaco I will be here until the day that I die outstanding help when you need it we were in Oregon and my credit card declined and the lady that helped us was such amazing to get us what we needed and we got home safe and sound thanks to Dupaco could not ask for a better Bank or credit union so I just wanna say thank you Dupaco for all you do for me and my family

  Response from the owner

  Thanks so much for your feedback, Clinton! We appreciate your kind words! We're happy to hear that your trip wasn't interrupted for long and that we were able to assist. Thank you for your membership!

• K

  Kar Schmidt Holloway
  5

  Extremely nice people; helped me set up the app on my phone and walked me through setting up a checking account.

  Response from the owner

  Thank you for your 5-star review! We're happy to help anytime. We appreciate your membership, Kar!

• J

  Jay Wages
  4

  I opened an account with this company about a year ago. I'm very very pleased with this decision. And a special shout out to the customer service representative Bruce. Bruce is a very intelligent young person and a very good customer service rep.

  Response from the owner

  Thanks for your review, James, and welcome to Dupaco!

• S

  S C
  1

  I've never had a smooth encounter with them. My personal info is always "typed in wrong" despite numerous attempts to correct, they can never find my account, and they make frequent mathematical errors. I have a 6 digit loan with them - you'd think they'd try to keep it straight.

  Response from the owner

  Hi S C, thanks for your review. Please email us at [email protected] so that we can get in touch with you and make sure your information is up to date in our system so that this doesn't keep happening. Thanks!

• T

  Tamie Evens
  5

  Very best experience, they have so many options available, even help me rebuild my credit line , when other Banks turned me down, Dupaco will be my home bank it's a one stop everything you need , Thanks Dupaco, Employees very friendly and helpful

  Response from the owner

  Thank you for your review Tamie! We're happy to have you as a member at Dupaco and anytime you need something, just let us know!

• A

  Abby P. G.
  5

  Nothing but good experiences here. Friendly staff. The "thank use" is a neat program!

  Response from the owner

  Thanks for the review, Abby! We appreciate your membership!

• J

  Justice Kelly
  1

  Need local phone numbers, not a call system that takes 7 minutes to go through their BS.

  Response from the owner

  Hi Justice! We understand how frustrating that can be and apologize for the inconvenience it has caused you. We value our members feedback to continue to improve your experience and will be sure to pass along your experience. In the meantime, you can also use the Contact Us tab in Shine Online or Mobile Banking where we can live chat with you online instead of via phone.