Dover Federal Credit Union N Dupont Blvd, Milford

Dover Federal Credit Union Reviews

• E

  Eric Adkins
  5

  The people here are phenomenal, I have always had a great experience with the Milford Branch. Whether it's having a debit card printed out, opening a new account, or needing assistance with my account(s). Staff are always knowledgeable, friendly, professional, and ready to help you out. I love Dover Federal Credit Union, I've been a member for over a year, and I could not be happier when it comes to banking here.

• B

  Brittany Neide
  3

  In person encounters are great. however, I can't ever get someone on the phone. I called 3 times and each time i was on hold for 10 minutes.

• M

  Mr. P. Cofer
  5

  A totally good experience while closing an account on today 3-24-22

• s

  shaun samuel
  1

  Don't waste your time emailing or messaging these ppl they will not respond to you. It's a joke. These banks need new management. They are steady getting worse by the year. I do not recommend this bank. I'm actually looking to go to another bank

• G

  Good Fleetwood
  1

  Horrible bank. They turn the smallest tasks into an absolute nightmare. The Milford branch, in particular, is a joke. As soon as my auto loan is paid off, I will happily be closing my accounts and going elsewhere.

• E

  Edwin Perez
  3

  This review is for the DFCU Milford branch. They can improve customer service. The manager was polite and worked with my situation but there are a couple employees that don't care what happens to the customer when there is a dispute. Maybe they will improve in the future with all the complaints other people including myself had with that branch. I still preferring to conduct business at the Dover branch.

• E

  E Orta
  1

  Whoever Stephanie is.. she needs an attitude check. Very rude and talks to you with such disgusting tone of voice. Ended the call with mmhm.. what great customer service.

• B

  Bernadette Lonergan
  5

  Great bank. Very personal experience. Ask them anything and you will get an answer that is easy to understand and useful. A credit union is a very different experience than a bank. You are PART of the credit union!

• m

  madison taylor
  1

  I came to this branch while I was in Milford and will never come again. The one in Dover never gives me a hard time about cashing my checks but this one had " different policies". I was glad to take my business to the Dover location.

• K

  Karen Crapper
  1

  No one answers phone sit for a hour waiting on the phone Milford office still not open

  Response from the owner

  We’re sorry to hear about your wait on the phones and do apologize, unfortunately we’ve had very high call volumes lately. Our Milford branch can visited by appointment, which you can make online at https://www.doverfcu.com/appointment