Diamond Credit Union Muhlenberg Branch N 5th Street Hwy, Temple

Diamond Credit Union Muhlenberg Branch Reviews

• A

  Annette K
  5

  I’ve been a member with Diamond since as long as I can remember. They have always been more than accommodating. They have caught in scrupulous use of my account before I have and stopped it. I have had numerous loans through them. Today I worked with June to get an awesome refi on my car loan! She was incredible. I would never go anywhere else!

  Response from the owner

  Thank you for your thoughtful response, Annette! We're so glad that you're a part of Diamond Credit Union. We will be sure to share your kind words with June.

• C

  Chad James
  5

  I joined Diamond Credit Union today. Staff were friendly and attentive. I worked with Edwin Pardo at the Muhlenberg branch. Edwin was very efficient, personable and clearly well versed on setting up accounts. Highly recommended. Way better than regular for profit banks.

  Response from the owner

  Welcome to Diamond Credit Union, Chad! We're glad Edwin made the account set up process go smoothly. Thanks for being part of Diamond Credit Union. Team Credit Unions for life!

• B

  Bonnie McCall
  5

  Kaitlyn is an absolutely lovely person who assisted me with my account. She gave solid advice on how to improve my return on my accounts and engaged with me personally. It is refreshing to go into a bank and be treated with warmth and sincerity. I highly recommend this branch for their service and commitment to customers.

  Response from the owner

  We're so glad you had such a great experience with us, Bonnie. Thank you for being a part of Diamond Credit Union. We will be sure to pass on your kind words to Kaitlyn.

• S

  Steve
  5

  We have been Credit Union members for decades and fail to see why anyone would not choose credit union membership. We joined Diamond CU about 6 years ago when we came to Berks County, and we've been very pleased with Diamond since then.

  Response from the owner

  Thank you, Steve! We've been wondering the same thing. Thank you for being a part of Diamond Credit Union!

• e

  err0r9
  5

  Worked with Edwin Pardo and he was amazing. Timely service, awesome attitude, incredibly knowledgeable and helpful. Made the experience a joy! Thanks again Edwin !

  Response from the owner

  Thank you for banking with Diamond Credit Union and the kind words. We have shared your thoughts with Edwin.

• H

  Heneris Gricelle
  5

  Edwin was just amazing at making my customer service experience one of a kind. He made everything simple and I could tell he genuinely cared. He is the reason I decided to stay as a banking customer of Diamond Credit Union. I came out of that branch with all my questions answered. Thank you, Edwin. Keep up the wonderful work. You're in the right field.

  Response from the owner

  Thank you, Heneris. Edwin is super. We are thankful to have him on our team and you as a member.

• V

  Vinyllynn Designs
  5

  Let me start off with I had a huge nightmare with my account, Shannon and Kacee helped me so much! They are seriously great at what they do and made my situation smooth sailing! Their customer service was the best! I just want to say thank you to the both of them & thank you to Diamond for having such great employees.

  Response from the owner

  You are welcome. We will make sure Shannon and Kacee know how you feel. Thank you for the kind words and for choosing Diamond Credit Union.

• S

  Sue Ramirez
  5

  Have had a wonderful experience with Diamond for the past 8 years and would strongly recommend going to Kaitlyn (Muhlenberg Branch) for any question. She was so helpful and provided awesome customer service. Again thank you so much. I appreciate everything you did for me 🥰.

• B

  Brandon Schuster
  2

  Not a bad place to bank just beware they will charge you money when you transfer from one account to another

  Response from the owner

  Hey Brandon, a Diamond Representative will be reaching out to help you.

• J

  Jessica Spatz
  4

  So far, I've been very pleased with all of my interactions with any of the staff at Diamond CU. However, this morning I needed to take care of some business and found that there are no weekend hours. Not a happy camper. I have a long commute to work Mon-Fri and even pass other branches on my way. But it seems that in order to do business in person, I'll need to be late for work or leave early to do so. I hope you reinstate Saturday hours soon! Big inconvenience!

  Response from the owner

  Hi Jessica. We’re thrilled to hear you have been pleased thus far. We will reach out to learn more about what you are trying to accomplish on the weekends so we can help you find a solution.