Dade County Federal Credit Union S Dixie Hwy, Homestead

Dade County Federal Credit Union Reviews

• S

  SHAY MCGHEE
  5

  Excellent service from Miguel Martinez . Very well knowledgeable of your products. Thank you

  Response from the owner

  Thank you for the 5-star review, we appreciate you!

• S

  Shanika Davis-Thompson
  5

  Today the bank manager (I don't remember her name but she's in the office to your right as you enter the bank) and Sherell (not sure how her name is spelled) definitely went above and beyond to help. I am truly grateful for their assistance this afternoon.

  Response from the owner

  Thank you for the great review and comments! We will share your review with our staff. We appreciate you!

• A

  Alisha Collins
  1

  The lady that helped me was very pushy and rude she always seemed to be racially profiling me. She barely wanted to help at all. She just took all of my information and Also she didn't give any information on how applying for the loan works and never mentioned how long it would take before I get an answer. I thought I would find out immediately she let me sit there and wait staring at her until I asked if I was gonna be finding out now she said NO THATS IT. I'm like ok thank you she only said bye!

  Response from the owner

  Sorry to hear about your experience Alisha, please be sure that we are committed to providing our Members excellent service. If you would like to address this issue further, please click on the link below and provide us your contact information on our secure form so we may have a representative from management to contact you as soon as possible. http://bit.ly/1ujEU0I

• M

  Mvment
  5

  Miguel Martinez, Sherell Williamson , Martha Frech. Amazing service from all three. If you need a loan you can always come to them . Thank you for having them .

  Response from the owner

  Thank you for the 5-star review and great comments. We will be sure to share your review with our staff. Thank you for being a Member, we appreciate you!

• M

  Monique Johnson
  1

  I regret changing from Wells fargo to Dade County Federal Credit union. I have never had a problem with renting a car from enterprise with my debit card. Until i called today 09/18/2017 to be told that the credit union has blocked everyone from using there card with enterprise. Because of fraud. Everybody doesn't do fraud. So the credit union should not punish everyone. They should have only blocked the cards who have been claiming fraud from enterprise. Them customer Probably was the ones who was behind the fraud themselves. I talk with the representative and he tells me its nothing that can be done. I asked to speak with higher management he tell me there is no one available. I could go on there website to leave a comment. Thats not what i asked for. And then he tells me i should apply for a credit card. Personally i dont have a credit card and dont want a credit card. I want to remain debt free. This credit union has no understanding for people. And they don't care. My car got damage durning hurricane Irma and now im in need of renting a car and can't because im currently only banking with DCFCU. I will be changing back to Wells Fargo.

  Response from the owner

  We apologize for the inconvenience. If you would like to be contacted by someone in management to discuss this further, please provide your information on our secure online form: http://bit.ly/1ujEU0I

• S

  Santos A Garcia
  5

  The best customer service in town , the best personal working in that branch , the tellers are great. I live in Miami , and i drive all the way down just for the great customer service.

  Response from the owner

  Thank you for the great review! We appreciate you!

• F

  Frank Machin
  5

  My experience with the banker Miguel Martinez amazing , he is an amazing asset to your company and and also the tellers and the managers are awesome , I definitely will recommend

  Response from the owner

  Thank you for the 5-star review! We will be sure to share your comments with our staff. Thank you for being a member, we appreciate you!

• T

  TheRainBowNoob // UltraAsian
  5

  I visit DCFCU I today I met Miguel he provide excellent service , that I would recommend to everyone’s thanks for the services that I received Duane Hines.

• P

  Pat Milone
  5

  Martha offered to assist us right away. She was genuine and friendly, answered all our questions. Looking forward to opening an account with DCFCU, after divesting from our current bank.

  Response from the owner

  Thank you for the 5-star review and your kind words. We look forward to servicing you soon!

• E

  EMILOR MISTOR
  5

  I want to thank Miguel Martinez for helping me a 15 year old open my first account he was very funny and I would like for other people like me to come and visit him to stat their account like I just did and I think he is the best best of luck ,EMILOR

  Response from the owner

  Thank you for the 5-star review and comments. We will make sure to share your comments with Miguel and staff. We appreciate you, thank you for being a Member!