CPM Federal Credit Union - Bluffton Buckwalter Pl Blvd, Bluffton

CPM Federal Credit Union - Bluffton Reviews

• G

  Glen Thompson
  5

  My vehicle was recently stolen with my wallet credit cards, drivers license everything. I am so thankful that I am a member at CPM. Especially this CPM because they have a teller named Taby. She already has been outstanding but the day that I needed her the most she went above and beyond. She personally verified my identity (easy because she knows almost all of her clients) and matched my photo. Then it was off to the races as she made me a debit card on the spot, froze my credit card, unlocked my mobile app, and allowed me a withdrawal. Then when she found out I needed my license information for the dmv, she printed me a color copy. Tell me a bank that would do all that not only for free but with a genuine concern for me and a smile. Also have to say that Crissy the loan officer has been there for my family anytime we have ever needed her. Thanks to you both.

  Response from the owner

  We were so disheartened to hear your vehicle has been stolen but very thankful we were able to assist you during this difficult time. Your review means the world to us!

• J

  Jim Stauffer
  5

  Very friendly staff that was helpful for me and my grandson (10 yrs old) is now interested in coin collecting. They provided us with many rolls of pennies without requiring us to be members. Their service and attitude was so customer oriented, that I later joined to be a member. This credit union has one of those money machines you can bring your change to and not have to roll it. That is a BIG plus!

  Response from the owner

  Thank you! You made our day!

• W

  Willis Thomas
  1

  Not a good bank to invest with which is sad because of the fact their a credit union, but they hurt your credit more than they help. Also if you call please make sure it's during business hours because if there's any type of emergency their 24/7 phone service won't be able to help you with anything except answer questions about your cards. That's so convenient right?? All the money is the world and they still won't get right. If you ever heard of Navy Federal and have a way in..... go for it because they make cpm look sorry......................... here it is a year later and I'm still not satisfied with their service. Honestly not convient

  Response from the owner

  Good morning. We were so disheartened to read your review. We have passed along to the branch manager who will be reaching out to you personally to discuss. Hope you have a good week!

• S

  Susan Spencer
  5

  CPM of Bluffton is wonderful, they are all so nice and helpful, you never have to wait! I have used them for over a year and their rates can not be beat. If you have any questions I highly recommend Bre Leger to answer them and set up you account. She is very on top of her work!

  Response from the owner

  We appreciate the 5-star review and have shared with our team! Thank you so much! Have a GREAT week!

• G

  Gary Sherman
  1

  no phone # for the Bluffton branch so you must call the main number and give your life history and THEY will help you. ? how is that getting to know the LOCAL customers ? I want to talk to the people I deal with. I do not understand .

• L

  Larry Jenkins
  5

  Having some troubles with account, Taby Carter found out , jumped on it and fixed it with the best attitude.classy customer service and over-all made me feel important !!!! She’d make chick fil a look bad!!

  Response from the owner

  Wow - what a compliment! We have shared your comments with Taby and our team here & you made their day. So happy we could assist!

• D

  Derek Barker
  5

  Great Local Credit Union with very friendly staff. Their online platform for at home banking is also very easy to use.

  Response from the owner

  Thank you so much for the wonderful review - much appreciated! Have a great week!

• T

  Toni Anis
  1

  I left this bank, mostly because of the online service. IT IS HORRIBLE. I have nicely complained to see if they would do something. Everything that you try to do online is very very very difficult. I will never use this bank again once I can fully get out of it.

• T

  Tenderpy -_-
  5

  I absolutely love the customer service. Extremely efficient and friendly. This has been my bank since 1998! It’s the best!

  Response from the owner

  We were so excited to read your review- it made our day! Thank you so much for your kind comments!

• m

  mary Albanese
  5

  Really like this credit union. Great customer service, low fees and no waiting forever for checks to clear.

  Response from the owner

  Thank you so much for your 5-star review! Have a wonderful weekend!