Cornerstone Community Credit Union 61st St, Des Moines

Cornerstone Community Credit Union Reviews

• B

  Brandon Sudman
  5

  They have always been super fair and super nice. Amber and Gary especially, they helped me get my Corvette Z06 and now my current 2017 Camaro! I was young when I asked for my first loan, they gave me a chance and now we are great friends. Thanks Gary and Amber!

• G

  Glen Berry
  5

  I have had a few loans over the years at CornerStone, and they have always done their best to make it an easy transaction and they have always been patient and considerate. Yes you do have to be a member of the Union, but for 25 dollars in a saving account, you will become a member. I can not say enough good things about them except I would continue to do business with them for as long as I am alive.

• T

  Tito Hunter
  1

  This place filled of unprofessional people they will share your information with your friends or family and they take anything personal! They will make it look so good for you to get you to go through them with a loan I have worked before with these people as a customer and they are getting wors and wors everyday. I tried to do business with them and this lady named Cari who assumed to be the CEO she is no help and the loan girl as well. Any time I go do anything there they tell people about it. Never seen something like that they date thier customers.!!! Bottom line your information is not safe there and trust me they dont care about you or your situation. Stay away. This is the worst bank ever and I will never do business with them. Trust me from 6 years working with them and multiple loans they are the worst.

• G

  Gina Cortese
  5

  I don't usually use Cornerstone for regular banking but have gotten a couple of car loans and other things through them. They were very easy to deal with and I had no problem. Everything was done quickly and I would go there again.

• E

  Edna Rollins
  5

  I've been banking with Cornerstone for about five years. It's good, and my favorite employee is Stephanie. She has a memory like you wouldn't believe and always remembers all my account details when I walk in the door.

• C

  Cal Liner
  5

  Cornerstone Community Credit Union was able to help me when all other financial institutions would not. I had been working very hard for 4 years to get my car refinanced into my name and consolidate some debt so that I could start re-building my credit after some pretty significant life changes.

• J

  J Gep
  1

  WARNING DO NOT USE THIS CU, THEY ARE THE WORSE CU in Iowa. To be a member they require a $10 savings deposit. Then I noticed that they started deducting $5. a month calling it a dormant fee. A savings membership fee should remain in a savings status since it is required for membership. I hope they have to start paying taxes on their profits, as ad's running suggest. They are getting away with robbery. And they claimed they notified me but I have looked over all my quarterly statements for the last 24 months and nothing says that they are going to charge a dormant fee.

• J

  Jessica McCabe
  1

  Today was the worst experience I have ever had with them. I was behind on loans and my bank account was negative. Before all of this happened I switched my car loan to a different bank and they should have sent my title, instead I get a call today stating I need to pay everything I owe before my title can be released. Okay I get that, there is no argument there I owe and I am responsible to pay. Then my fiance gets a call saying that I need to pay her loan in full in order for MY title to be released to the new bank. Again, my title should have been released in November before I ever was late on a payment or such. I go in to pay my loans and bank account off but still trying to figure out why I had to pay my fiance loans off in order to get my stuff. I am not on her account or the loan that she as a grown person got by herself. Stephanie started clapping her hands at us being very disrespectful and basically being smart saying "we helped you guys out a lot" with this big smirk on her face. (being very passive aggressive) I lost my job due to medical issues in November so yes I am a couple of months late but to treat us like total crap because of this is not fair or it is not professional. It got to the point that I started yelling and yes I called her out her name. (two wrongs don't make a right) but I have the whole conversation recorded and to hold my title because of my fiance is not right. I have contacted the bbb and this will go up to the highest. I have banked with them for 1 1/2 years and dawn has always been rude and then today was just the icing on the cake. I can not believe that they would treat their members this way or anyone in general whether I owe you money or not. trying to argue over money that is being paid to you but you are worried about somebody else's account. Stephanie was totally unacceptable and I will be taking my recording to everyone I can. This is not okay. Run while you have the chance.

• W

  Wyatt Smalls
  5

  Stephanie at Cornerstone Community Credit Union really stands out from all the others. They are all great but she is the best. She's got a great memory like you can't believe. She remembers everyone that comes in and out.

• C

  Clarice Granger
  5

  Cornerstone Community is a family friendly CU. They go out of their way to take care of me and my account. I have a business and a personal account and can easily manage my information online.