Community First Mortgage Thousand Oaks Blvd, Westlake Village

Community First Mortgage Reviews

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  Heidi Catlin
  5

  Look no further! I scoured for the lowest possible rate through direct lenders and a few brokers. Rates were very competitive with all BUT Valerie the owner and Mikes interest rates were significantly lower than all the rest! They beat out everyone, no joke! Very experienced long standing family company who has great lender relations. You won’t find a more honest company and LOWER rate anywhere. They will work hard on tricky loans too. So happy I picked Community first mortgage! :)

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  Kevin Embertson
  5

  Val and Alex were incredible with helping refinance multiple properties! They were always there to answer a question, super quick with response times, got me very competitive rates, complete package these two. I’m recommending everybody I talk to who needs a loan to start with them!

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  vishwas pethe
  5

  Lowest interest rate, with fastest closing time (5-10 days), in all the homes I have bought so far and this is my fourth home purchase !! Excellent support from Brian, Laura and Michael. They answered all my questions satisfactorily, usually in matter of minutes. On occasions I needed to speak with Brian or Laura, I was always able to speak with them over the phone each time. Never had to call back. Buying a house at this time (April-May 2021) in California is nothing short of blood sport. Working with community first mortgage was the only thing that brought smile and comfort to us in this process. They were able to get loan approval in 2 days after document submission. We requested a last minute change to the loan document (adding impounds) on the closing day, and they worked with the lender (underwriters) to update the whole loan document in less than an hour and get it approved so we could close the same day. Many thanks to you, Brian and Laura for making it easy for us.

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  Marcella Mondragon
  5

  I'm not sure where to begin with the praise for Valerie, Alex, and their team at Community First. Valerie and Alex were wonderful when I purchased my first home in 2017 and my fiancé and I were ready to sell both of our homes last year and started the process in late November. At the time we were referred to another lender (Referral Lending in case you want to see this review too). We were deeply unhappy with that contact but this isn't about him. This is about how we desperately called Valerie and her team in January, with 19 days left before closing on both of our homes and still without a loan. Valerie fact gathered and worked her magic. She was honest, straightforward, and communicative. I can't say enough how much I value her and her whole team's diligence and constant communication during this time. We were so worried that we would end up in a situation where we chased our dream home and entered into a contingency purchase agreement, and would sell both of our homes and we would have to rent an apartment because we wouldn't get a loan in time. Valerie and her team stepped in and executed with experience and professionalism, positive attitude, and outstanding customer service and got us our home loan approved and funded THE DAY of closing. To stress the gravity of excellence and their fantastic work here is the timeline. In early January we were presented with outlandishly high rates and fees from a lender that was an absolute nightmare to work with (Referral Lending), then Valerie and Alex and team stepped in with their can-do attitude, happy and ready for the challenge. Our first home sale closed on January 14th. Our second home sale closed on January 25th. The purchase of our new home, contingent upon funds from both home sales closed on January 25th. Valerie and her stellar team got us approved and funded in 19 days!!! Not only did they manage to get us closing on our dream home, but they executed with thoroughness and rigor, and got us an incredible rate and a monthly payment that was half what the other lender tried to get us to sign up for. Valerie and her team care deeply about their clients and it shows clearly in their work. THANK YOU! I would never work with anyone else. We, and our whole family, are Community First clients for life. To add to this, Valerie doesn't forget about you after the deal is done. She will call you to see if she can save you money. She and her team are a gift and we wouldn't trust anyone else with helping secure our livelihood. PS: We miss the daily interaction with Valerie and Alex, now that we're settled in our dream home! The Syed Family

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  Laura Conway
  5

  We've purchased and re-financed multiple times and Community First Mortgage was by far the most professional, efficient and easiest experience we've had. If you're looking to re-finance, I highly recommend their services.

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  Jo Cabaluna
  5

  Thank you Neil and Alex for making the mortgage process surprisingly stress-free. Community First had the best rates and they were very forthcoming about all the fees associated with the home purchase. Other lenders I talked to were not as forthcoming about disclosing rates and fees. In addition, both Neil (loan officer) and Alex (loan processor) were very informative, responsive, and kind when we had questions or wanted clarification about the process. I highly highly recommend working with Community First if you want to get the best of both worlds: great rates and stellar customer service.

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  Marie 805
  5

  We are very pleased with our experience with Community First Mortgage. They are a reputable company. Neil is very professional and helpful, quoted us a great rate and honored it. Kayla is brilliant, she made the whole refi process smooth and swift. Thank you, Neil and Kayla!!

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  Michael Bukovec
  5

  This will be the third time I’ve use Community first mortgage. They are a stellar company that gives you the correct information and the straight talk about interest rates and what’s going on in the market. I have the upmost faith in everything I do. I would suggest to AllThat if they need a new construction loan or refinance Valerie and her team are the best and I might mention always the best rate. I really can’t say enough about how they treat you they’re just great. Michael Thomas Bukovec, Simi Valley California

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  Larry Isrow
  5

  I recently refinanced my mortgage with Community First Mortgage. I cannot say enough about how knowledgeable, professional, friendly and accommodating they were throughout the entire process. I have gone through the refinance process several times in the past and my experience with Community First Mortgage was exceptional. I worked closely with Valerie, Mike and their team. They know their business very well. They provided me with different options and recommendations that were extremely helpful. They both were very responsive and were able to complete the loan process in a short time frame. I was able to lock in a low rate for 30 years. I did not have to pay any fees, was able to get money back and put money towards paying my property tax. I highly recommend Community First Mortgage!!

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  Scott Mangers
  5

  We had a great experience with Community First Mortgage. Communication was thorough as they made a complicated process easy for us. And we got a great deal/rate on our refinance, significantly better than anywhere else on the market. Many thanks to Mike, Val, and crew. We will strongly recommend Community First Mortgage to all of our family and friends. Scott and Shayna