Community First Credit Union Westowne Ave, Oshkosh

Community First Credit Union Reviews

• r

  ran ada
  1

  I wish I could give them a no star rating, "we will find a way" only applies when I have 80m on deposit for years but when I want a loan they can't find a way. NO I will not be banking with you and my 100,000$ account will be leaving thanks for decade of holding my money but when I want a loan you are no place to be found or helpful or willing SEE YOU. bye bye. ANYONE starting a class action lawsuit for false advertising please contact me I would like to join the class.

  Response from the owner

  We encourage all member-owners bring any concerns directly to our management team so we may personally assist you. Please connect through any of our branch locations or by calling 920-830-7200 if you wish to discuss further.

• C

  Coltin H
  5

  I love this bank never problems you get in get out not even 20 minutes tops also they have good customer service also they always have a positive attitudes

  Response from the owner

  Hi Coltin - thanks for sharing the love! We're happy to serve you as a member-owner too.

• T

  Teca C
  1

  Rude pimple faced teller basically accused me of stealing my paycheck I asked her if she wanted to see my ID and she said no not sure why there was two teller just to help my I usually go to the one on Southpark park I've never had any problems there always good service. Feel like I was racially profiled with the teller asking is this even yours? Where did you get it from?and laughing in my face. As if the check doesn't have my name on it! What's the point of questioning me like that if you don't want to just look at my ID!

• C

  Cassie
  5

  They were able to refinance my car loan and save me almost 3% interest. The tellers are always friendly and make sure the my pups are taken care of too. Never had any issues and I do all my banking through them.

• V

  Viva La Grover
  5

  Without doubt, this bank has been the best experience I have ever had. I love that they don't have a robotic answering machine when I call, rather I am immediately connected to someone who is well informed on any questions I may have. Everyone I have encountered has been nothing less than transparent and well educated on any topic I need to discuss. Much better than any experience I've ever had at Verve or US Bank which I had been members of for five plus years.

• S

  Sueann
  1

  This bank needs a lot of help. Unprofessional. They took money out of 2 of my accounts and went to a negative balance. They cleared a title for us and then months later want us to take it back at our convenience. All they say is sorry. New manager who took over is mouthy and rude. This bank has really lacked. I used to love it. I dont know why it turned so bad. They also had their auto pay take out 2 payments instead of 1. She used the words moving forward... yup let's move forward.

• E

  Eric Schroeder
  1

  The teller at the window is slow and rude. She first refused to give me my money and told me I would have to go inside on a day it was more than 20 degrees below zero at a time that the inside of the bank was not even open. I have been a member for over 15 years and I can’t believe they are still open treating long time customers this way.. looks like I will have to open an account at verve credit union where hopefully they don’t hire old hags to play games with peoples hard earned money!!

• B

  Brian Collar
  1

  25 year customer. Went in on Saturday and the teller did not know how to deposit a check. I had drive to a different CFCU in Oshkosh just to find someone who could deposit a check. Every interaction I have with CF is excruciating. Every one.

• J

  Jody Swestka
  3

  Doesn't seem to follow their branding slogan. The customer service is good once you get to the counter. I refuse to use the drive-up window because it takes double the amount of time. Access is NOT easy out, the driveway lines up with Festival and Menards and the othrt is a very busy intersection. You have to have the account numbers if calling in to transfer, which is for protection, but should have another option available.

• A

  Anna
  1

  Worst bank by far- recommend going to a bank far from this one.

  Response from the owner

  Anna, we're very sorry you feel this way. We're always striving to provide exceptional service to our member-owners. If you decide you'd like to speak to a manager to discuss your experience, please stop by or call 920-830-7200.