Community Bank, N.A. Williston Rd, South Burlington

Community Bank, N.A. Reviews

• J

  Jonathan Murray
  1

  I wish I could give a 0 star review. This is not specifically a review on the South Burlington Location but Community bank overall. I recently activated a new card through this bank. It works 50% at best. Was declined at a register went to the stores atm and was able to withdraw money with the same card. I am unable to make my scheduled payments due to this issue and I have waited hours for assistance from a representative, text, call any means of communication is completely fruitless. No one will even attempt to resolve this situation and my life is being affected by the laziness of the "help" staff. Normally I am the easiest going consumer or client as I understand the demands of service positions. But this is unbelievable. I feel I have a responsibility to future prospects considering choosing this bank. DO NOT!

  Response from the owner

  Hello Jonathan, we are sorry to hear about your recent experience. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• T

  Trevor Lamson
  1

  Waited for a half an hour for them to open. No one showed up. No note on the door. Poor customer experience. Should update hours on Google if the branch is closed

  Response from the owner

  Hi Trevor, thank you for reaching out and for bringing this to our attention. Customer satisfaction is our top priority, we appreciate your feedback and will take your concerns into consideration with the S. Burlington, VT branch.

• A

  Antenna Wilde
  1

  Worst banking experience of my life.

  Response from the owner

  Hi, Antenna. We sincerely apologize that you had this experience with our South Burlington, Vermont Williston Road team. Customer service is our top priority, so we appreciate you bringing this matter to our attention. We’d like to speak with you further so that we may address this situation and ensure it doesn’t happen again. Would you be able to please reach out to us with more details on what occurred? We can be reached at [email protected]. We look forward to speaking with you.