Community Bank, N.A. Shelburne Rd, South Burlington

Community Bank, N.A. Reviews

• V

  Vivian Jordan
  1

  I kept getting locked out of my account for no reason...which meant changing my password every time I wanted to get into the account. I've never been overdrawn or made large purchases. I finally changed banks.

  Response from the owner

  Hello Vivian, we are sorry to hear about your experience with your CBNA account. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• c

  casey renaud
  1

  Was charged $105 in various fees over the course of 5 day for an accidental overdraft. The branch worker Coralyn and manager Brittany insisted that I had exhausted my single annual waived overdraft fee and did nothing to help me out. Look elsewhere if you want a "happy banking experience" as they call it. I've had nothing but headaches since dealing with Community Bank. I plan on closing my account as soon as I get back to Vermont.

• A

  Alicia Simmons
  1

  Community Bank acquired Merchants Bank and the customer service is awful. We have paid off two mortgages with them and both times they continued pulling the automatic monthly payment after the mortgage loan balance was at zero. Do yourself a favor and find a different bank.