Community Bank, N.A. W Main St, Ripley

Community Bank, N.A. Reviews

• A

  Angela
  1

  They abuse the terms and conditions constantly, even marking your activity with your card as fraudulent when it clearly is not. Freezing your account when you try to transfer money. Or charging you when they should actually be depositing a sum and then when the issue is fixed they do not erase the overdraft fee they caused. Do not trust Community Bank, and do not open an account with them. This is not advice only from me but from many people, who unlike myself have not read the terms and conditions and do not know that what CB is doing is violating that contract.

  Response from the owner

  Hi, Angela. We sincerely apologize that you’ve had these experiences with our Ripley, NY, branch and appreciate you bringing them to our attention. We take these complaints very seriously and would like to speak with you directly about them to learn more details. Are you able to please reach out to us directly at [email protected] so that we can continue the conversation? We look forward to speaking with you soon. Thank you.

• S

  Stephanie Refo
  3

  No ATM, Friendly point towards local restaurant with an ATM in it nearby.

  Response from the owner

  Hi, Stephanie. Our closest ATM to Ripley is located just up the road in Westfield. However, we’re happy to hear that our Ripley branch was able to point you in the direction of a nearby ATM. Have a great rest of your day!