Commerce Bank W Jackson St, Willard

Commerce Bank Reviews

• K

  Karisa Gould
  5

  I have to brag for a second- I’ve been banking with Commerce since I was 15 and I chose the RIGHT bank! I am always happy to go see the friendly staff at this location. Nicole was AMAZING to work with. She really knew her stuff and easily answered all of my questions. she was so helpful with getting a personal loan, taking all the stress and anxiety away from the process. This young lady really needs to be recognized because I am difficult to please, especially with customer service. Thank you Nicole! It was such a pleasure working with you!!

  Response from the owner

  Thank you for the review, Karisa - we appreciate you! We will be sure to pass this along to Nicole and team.

• J

  Jerry Stewart
  5

  I have been a customer at Commerce Bank in Willard, Mo for five years. Very friendly and helpful staff. I usually go thru the drive up. They know my name as well as Molly my dog’s name. She loves going because they always give her a biscuit. They make you feel appreciated 😊

• H

  Holly Deckard
  5

  Wow, what a great experience! Tiffany Baumann is the loan officer who practically took this old man by the hand and made it happen! We met with Tiffany at the bank one time and from that point on, the enter loan process was done online, really super cool and easy. Closing was right on schedule. Great job Tiffany and Commerce Bank. I have done business Commerce at Willard since I was a kid, now 66 years old, what a great run! Thanks

  Response from the owner

  So glad to hear about your experience with the loan! We will be sure to pass this note along to Tiffany as well. Thank you, Jerry!

• B

  Bill Goodwin
  5

  It doesn't matter if I call or come in, the tellers at the Willard branch are always some of the friendliest and warmest to interact with. Keep up the great customer service because it's noticed and appreciated. Mrs. Goodwin btw : )

  Response from the owner

  Thank you for your review! We will be sure to pass this note along to the team. Have a great day!

• J

  Jugz B Poppin'
  2

  Gave it a 2. When i called the main Springfield branch they answered right away and were very friendly and courteous but when they transferred me to the branch in willard (closest to my home) they didnt answer so i called again and no answer. Needless to say, they won't be getting my business when they can't answer my calls.

  Response from the owner

  Katie, we are sorry to hear about your experience. Please email your name and phone number to [email protected] and we would be happy to call you. Do not include any sensitive information, such as an account or Social Security number.

• J

  Jesse Shipley
  5

  I like this bank because it's the closest bank to home and i can check my savings account every now and then.