Columbia Bank HQ Route, Fair Lawn

Columbia Bank HQ Reviews

• m

  melissa p
  5

  My businees has been banking with Columbia Bank for years, very professional staff, never any issues! We recently had worked with Ariel and he has been such a pleasure to deal with, espically through these rough times. I would definitely recommend him and his team to anyone who needs assistance or just a good bank!

  Response from the owner

  Thank you for your great rating! We hope you can always Count On Columbia!

• C

  Craig
  1

  I have been with Columbia for my Personal & Business for last 25 years , but once it became a Public , Corporate company , they no longer have the service that i recieved !!!! I changed my Business to another Bank & Soon will be changing my personal accounts. I would not recomend Columbia Bank NJ . Typical Corporate type service and and excessive fees . Corporate Big Shots looking to maximize their already fat pockets .

  Response from the owner

  Hi Craig, we are really sorry to hear this. We have forwarded your feedback to the appropriate team internally. Someone should be reaching out soon. Thank you.

• R

  Rosie Logic
  1

  They take fees from customers during covid 19 and the managers are so afraid that they'll lose their jobs from the head dogs they won't reverse fees for you even if your accounts have always been in good standing. I'm moving my money out of this bank. I've seen enough of the bank employee abuse that trickles down to affect the customers because Columbia's only concern is their shareholders.

  Response from the owner

  We are really sorry to hear this. We have forwarded your feedback to the appropriate team internally. Please feel free to call our Customer Call Center for more assistance (800) 522-4167. Thank you.

• J

  Joseph R. Pratico
  5

  My wife and I closed on a home with Columbia Bank in 2019. We found the staff to be knowledgeable and supportive. Carlotta was our loan officer and she was fantastic! From her cordaliylty, to availability and responsiveness, and so much more. You can truly count on Carlotta and the Columbia team. Thank you.

  Response from the owner

  Joseph, we are so happy to hear this!!! We hope you & your family can always Count on Columbia for years to come. Congratulations on your new home.

• F

  Franklin Anthony
  1

  This bank is deceitful.... they act like a good institute until you deposit your money and they find it difficult for you to make withdrawals of your own money by asking you what you need your own personal funds for and if you refuse to disclose your discreet life to them... the woman at the headquarters freezes your account ..... my family getting off that wack bank ... y’all don’t be deceived by their starting sweet talks

  Response from the owner

  We are really sorry to hear this, Franklin. We have forwarded your feedback to the appropriate team internally. Please feel free to call our Customer Call Center for more assistance (800) 522-4167. Thank you

• Z

  Zzz Zzz
  1

  Ever get stranded coming home from work TWICE because your lovely bank keeps turning off your debit card with out warning!? WELL I HAVE!! WHY SHOULD ANYONE HAVE TO GO THROUGH THIS!!? Im leaving this bank now!!! Im so angry! and both times this happened on a weekend before their customer service desk was open!! been having problems with this bank from day 1. I will WARN EVERYONE!! DONT USE THIS BANK UNLESS YOU WANT TO GET STRANDED WITHOUT MONEY EVEN IF YOU HAVE MONEY!!??

  Response from the owner

  We are really sorry to hear this. We have forwarded your feedback to the appropriate team internally. Please feel free to call our Customer Call Center for more assistance (800) 522-4167. Thank you