Clear Mountain Bank Morgantown St, Bruceton Mills

Clear Mountain Bank Reviews

• j

  jessica stripling
  5

  My debit card was deactivated due to fraudulent charges on a Saturday of a holiday weekend and I was leaving for vacation that Tuesday. Everyone was so nice and understanding and Matt was able to get me a new debit card right away Tuesday morning so I could leave for vacation! Big thank you to the Bruceton branch for everything they did to make a bad situation a little bit better.

• R

  Rick Benson
  5

  I use the Clear Mountain Bank because of the family feeling and professional way the employees conduct the business I bring to them, whether it is a deposit, withdraw, or a financial question. They are friendly and courteous! I make it my HOME TOWN BANK!

• B

  Benjamin Essex
  1

  Had clear Mountain for years with no issues, the one time I had an issue they lied to me, which will end up costing me nearly $800. I am closing accounts and going elsewhere to a more honest bank.......

• K

  Kathie Johnston
  4

  Very friendly staff and also competent and helpful. Had to deal with them while settling my parents estate and was very satisfied. I retired from banking in Florida in 2012 so my expectations were probably a little higher than most.

• M

  Mali Lee
  1

  THIS IS THE WORST PLACE YOU COULD EVER DO BUSINESS, I COULD WRITE A NOVEL ABOUT HOW MANY RIDICULOUS, SIMPLE, INFURIATING ISSUES IVE HAD WITH THEM. Most of the people here are absolutely incapable. Feel free to email me, Id be happy to save someone the terrible things I went through, because this place is hell!!!!!!!! The only reason I attempted to stay with this branch was so that I don't have to drive almost an hour into Morgantown. But, enough is enough. They are UNTRUSTWORTHY, and after over 2 years, I've had ENOUGH!!!! Absolutely TERRIBLE.

  Response from the owner

  Monique- we are very sorry to hear that you have been dissatisfied. We try to provide the best possible service for our customers. If we can assist in any way or you would like to discuss further, please contact us at 304-379-2265 and we would be happy to help.

• M

  Martin Heil
  1

  it says they close at 6pm. however they close at 3pm. they need to be more professional and state they close a 3pm on Google. Other banks clearly state they close at 4:30 lobby and 6pm drive thru. my girlfriend drove 45 min just to go to a closed bank. it say the bank closes at 6pm. I guess that's what I get for using a small town bank. never again. now she has to drive anouther 45 min tomorrow.

• J

  Jeanne M
  5

  First rate professionals with small town home town attitude.