City National Bank - Winnsboro S Main St, Winnsboro

City National Bank - Winnsboro Reviews

• K

  Kristie Gregory
  5

  I’m been with CNB since I was 16 and They are a awesome bank. Very good customer service and always took care of me and My Family.

  Response from the owner

  Thank you for the 5 star review! We appreciate your feedback!

• d

  david may
  3

  Great experience on a home mortgage loan with Shannon Melton But I was there at 900am thinking since I banked there that I could have some papers notarized I told the notary that I had an account with CNB but my daughter and son in law didn’t She told me she could not notarized any papers unless they had accounts To me that was a slap in the face especially since my loan is over 200000 As I left she new I was upset and she made it a point to tell me to have a nice day

• D

  Dean Brown
  1

  This Bank has zero customer service. I moved to Winnsboro last year had been banking with WellsFargo for over 20 years but they don't have a local branch. I decided to open an account with CNB and from the beginning I have had nothing but problems. First issue is that they do not have 24 hour customer service for ATM issues. I was in Dallas and had an issue with my card and had no way to access my money till the next day. Was told by branch president that CBN could not compete with Big Banks like Wells Fargo and that there was not enough demand to justify offering 24 hour service. Second, they have denied two of my mobile deposits because of the fact that I did not endorse the check correctly. Apparently just the account number and signature is not enough. You also have to write mobile deposit on the check. Would have been nice to know that before I was on the road without access to the check to redeposit. Generally the staff is rude the management complacent and this bank is no longer going to be my bank. Who ever said small town banks offer good personal service has never banked with CNB

  Response from the owner

  Hi Mr. Brown! I hope that since 2017, your experience with CNB has improved. We now have the mobile deposit requirement on the app as you complete the mobile deposit. We appreciate your feedback and your business!

• L

  Leslie Warren
  5

  I personally love cnb my dad has banked with them for 20 yrs and they have always been very helpful to him and taken real good care of him

  Response from the owner

  Thank you for your review, Leslie! We appreciate you and your family's business!

• r

  rw millsap
  5

  I really like this bank they have really helped me in every way . I wouldn’t go anywhere else.

  Response from the owner

  Thank you for your reveiw!

• J

  Jerry Horstmann
  5

  Great people and even better service !!!!