Chase Bank Ne 23rd St, Choctaw

Chase Bank Reviews

• C

  Charlotte Crowder
  1

  sooo bad. wont see you without an appointment, wont answer the phone. phone says they are busy helping other customers, then hangs up on you I was standing INSIDE the branch and I was the only customer there while I made this phone call. The website takes me to my app which doesnot allow me to make an appointment. Manually going to chase .com it instructs you to scroll to the bottom of the page which only has the sitemap and career link stuff. A military ID is insufficient as proof of birth. I have NEVER had to bring a birth certificate in for a proof of ID to a bank before now. They will not say "we dont accept military ID" they just "require something more" Also, there is a rediculous amount of private information they require such as job description, salary, other banking accounts, iras, 401s, overseas accounts. Why is all this necessary so I can function as a human being? I cant collect a paycheck without a bank account to direct deposite. A bit much for a kid wanting to sack groceries. It has taken us over a week just to do this basic task.

• C

  Cici W
  1

  Think you can cash a Chase issued check at Chase bank for free without an account there? Think again! I've cashed many checks from the issuing banks for free with no account, so I figured Chase should be the same or have like a $2 fee per check, but they wanted to charge $8 per check. Perhaps if the checks were over $500 each or something, but this was 2 checks totaling just under $200 all together. I was not about to have $16 dollars taken from me, so I went to Walmart and cashed them for $4 each. But since chase had put a stamp on back of one saying they cancelled the endorsement and didn't cash the check, the lady at Walmart had to ask her boss if she could cash it. I thought I was going to have to go all the way back to Choctaw and raise hell, but they let me sign it again and cash it.

• C

  Candice Fair
  1

  This bank is such a joke. I wish you didn't have all my bills going to this bank or I would switch Banks immediately. The teller is super slow and the ATM machine eats your money and shuts down during your deposits and withdrawals cuz it happened to me three times. So here I am sitting in waiting for the teller and I have been here for 30 minutes

• B

  Brian Snyder
  1

  First thing I opened an account online and you can’t add joint owners online when you open an account like literally every other bank in 2021 second came in this branch in choctaw to add my wife to the account and oh sorry our banker had an emergency so you’ll have to come back another day my thoughts is why does a national bank not have more than one banker that they could call in for emergencies

• L

  Laveda Standlee
  5

  Always been very friendly when I go there to make my house payment. Only thing I don't like is that they don't except cash as I deposit the house payment into my daughters account in Arizona so I have to go buy a money order to deposit into her Chase account. That part I don't like. When has cash become bad.

• R

  R P
  5

  Very friendly customer service even with one employee working the drive through on a Friday afternoon. She handled it like a pro! Nicely done.

• S

  Sarah Styers
  5

  Travis Burke is great with customers! All the employees were extremely helpful in getting a deposit slip quickly even though they were busy and I was running late for work!

• j

  junior vickman
  1

  Awful customer service. Not small business friendly and if you write a check to anyone they'll charge 6 dollars to cash it. Chase will never get my buisness and I will never except a chase check

• T

  Timber Stephens
  5

  Sheila is the BEST! Highly recommend her for your banking needs!

• D

  Destiny Reagan
  1

  They charge you 2$ on top of the atm fee if you dont use there atm