Chase Bank Imperial Ave Ste A, San Diego

Chase Bank Reviews

• D

  DJ “DJ” Catlin
  1

  Terribly managed by Angel Perez. I have multiple accounts with chase including a business account that does a significant amount of cash flow and Angel refused to release funds on a check valued at literally less than 2% of the last 6 months total account deposits. I never have this issue when I use the North Park location. Angel made me want to close all 7 accounts on the spot. This is not the type of leader Chase needs interacting with their business customers.

• M

  M D
  1

  Was just using the atm an accidently walked away for 15 seconds without taking my money. I went back and the money was gone. I asked the lazy management on duty if we ca check th ecameras as th eperson was still outside. She refused. Im out $200 because of a lazy manager. Horrible customer service!!!change your bank from chase

• p

  pablo diablo
  1

  Was just using the atm an accidently walked away for 15 seconds without taking my money. I went back and the money was gone. I asked the lazy management on duty if we ca check th ecameras as th eperson was still outside. She refused. Im out $200 because of a lazy manager. Horrible customer service!!!change your bank from chase

• k

  kaddo244
  1

  Long lines all the time....I have a business account and private account with chase. I wanted to get quarters for cash and all 3 tellers told me I have to show them my debit card to exchange the money. I never heard that before and all chase banks exchange quarters for cash. Never heard this before. POOR CUSTOMERSERVICE. Went to the chase bank downtown and it was not a problem to get quarters.

• Y

  Yesenia Robles
  1

  This was a horrible location, I recently got married and went in to add a last name, I took 2 forms of ID's and my updated social security. I got asked by the clerk if I was a US citizen??? What does that have to do with me adding a last name? Not the DMV nor the Social security office made a big deal, but they did. I asked to speak to a manager, he wasn't helpful at all. When I got home I called the 1-800 number they immediately assisted me and wondered and apologized for the way I was treated at this location. Will not return to this particular location. I work in the service industry, and this is no way of treating your customers.

• J

  Jordan Spearman
  1

  The Branch Manager Angel Perez is really mean,rude,and did tell at me on two separate occasions

• J

  Jorge Monarres
  1

  i just called them 30min ago the said they were open till 5pm. i showed up at 4 & its close. second time this has happened.

• M

  Moto Armory
  3

  Ok branch.3 atms gives you your choice of bills. Must avoid Friday's and 1st of the month is packed

• C

  Car Guy
  1

  Needed a transaction that requires a manager. Manager told teller to tell me to wait 30 minutes for the manager to come out and help me!

• J

  JudithE Hector
  5

  Very good for the bank of my choice. I'd recommend this bank to anyone who wanted to start and keep an account. This is a very good bank.