Chase Bank Great Teays Blvd, Scott Depot

Chase Bank Reviews

• R

  Ron Fowler
  5

  Class act of all banks,this is the best bank in West Virginia and the people who work here make it that Great! Try Chase Bank in teays valley WV

• C

  Charles Beard
  1

  If you read this i edited to show. First 9 rewiews are 1 and all the good reviews are over 3 to 5 years old and the one's disappear every few month. To keep rating up i guess. They don't want honesy reviews. Made appointment for 230. The excuse was it is in the web site and appointments but. You should have called. We did ca to book the appointment so they blamed Erin and a large woman came in with attitude and could not help at all. Then got mad when I told her it was her fault as she was representing the bank. And she treated to call police for me to leave. I left and all good. She was shocked as I would talk to a woman that way but she can say anything she feels because she is a woman. With a chip on her shoulder I'm sure bot her first complaint.

• J

  Jordan Rutherford
  2

  I don’t like this location. Hard to get to the ATM without scratching the bottom of my car. I get i drive a Focus, but jeez.

• B

  Bill Gerencir
  1

  I opened my account a few months ago. I was very pleased with the associate I worked with, Tammy Holstein. She has been more than kind and was and is a pleasure to work with. She always has a kind word and a smile when I come in. When I opened my account I asked her if it was ok to deposit a lot of coinage as the business I am in I see a lot. She said as long as it is rolled that I could deposit as much as I like. A truck load if I needed to. I had deposited several boxes of half's and all was good until I met the manager of the Teays Valley Branch on one Saturday. He actually laughed and actually scoffed at me when I came in carrying a box of half's. His comments to me on that day were very condescending, unprofessional and completely unacceptable. Halfs are still an acceptable form of U.S currency as far as I am aware. That is not the end of his snide remarks and mistreatment. I ran into him this Saturday and he was just as rude, unprofessional and even more condescending. I made my deposit with another teller and after my transaction was complete I asked if I may have several 50 cent piece wrappers. Most banks give wrappers to costumers as a common courtesy. I had gotten some there a week ago. The teller told me that they were out and when I asked if they would be ordering more he said "eventually". This same teller had given me the answer of "we might" several weeks before. These are completely unacceptable and unprofessional answers. Yes sir Mr. Gerencir or No sir Mr. Gerencir is what I would expect to hear in a professional business. Then the manager jumped in "whom I was not dealing with at the time, and began to insult me by telling me that "they don't order items that will sit in the bank and ROT". He actually said this to me, a customer with several thousand dollars in his bank branch. This type of ridicule and unprofessional behavior is completely unacceptable. A personal apology from the bank manager in question is in order. I will try to add his name to this e-mail if I can find it. I am unable to find his name, but I am pretty sure he is the manager. I work at an engineering company for my full time employment 25 years now and if I treated a client with such disdain and disrespect, I am certain that I would no longer be employed there. Sincerely, Bill

• J

  James Widen
  1

  Charged me $8 to cash a Chase check since I don't have an account there anymore! Things like this are why more and more Chase banks are closing here. They will continue to lose the business of current customers and not gain the business of new ones!

• L

  Lee Blank
  1

  So they say their ATM was vandalized and they have to get a new one. It's going to take until February of 2021 to get a new one? What about the ATM that was at the Milton branch when it was closed?

• R

  Reda Redding
  5

  I have banked with this branch since 2003 and have always had exceptional customer service!

• S

  Stewart “bowlofstew” Henderson
  1

  Prefer the ATM to the drive thru as they are very slow there.

• Z

  Zach Nelson
  1

  These folks aren't helpful. They are condescending