Charlotte Metro Credit Union Wilkinson Blvd, Belmont

Charlotte Metro Credit Union Reviews

• A

  Adrienne Bennett
  1

  I am a member here and I called the credit union a day before, explained my situation and was told I could get my title document notarized as long as I was a member. When I visited, I was denied notary services by a personal banker and the manager, despite me telling them I was told I could get this done. According to them, there is some "law/policy" that prevented them from notarizing my doc but there was no mention of this "policy" when I called beforehand. It was very inconvenient and frustrating. I walked in Bank of America 10 minutes later and had NO problem getting my document notarized and it makes me wonder why CMCU gave me such a hard time.

• A

  Angela Wingate
  5

  DiCarlo the branch manager was such a pleasure to work with. He helped us with all of our needs and made sure we were satisfied with everything before we left. Great customer service and have always helped us when we needed it. Thank you DiCarlo for all your awesomeness you are greatly appreciated.

  Response from the owner

  Thank you for this awesome review! We love hearing from our members about the ways our employees provide excellent customer service. We'll make sure DiCarlo is able to read this, too! - Your friends at Charlotte Metro

• A

  Ambredawn Rugley
  5

  Love this location very close to my home and convenient, I never have to wait at this location. Absolutely the best.

  Response from the owner

  We’re thrilled to hear about your awesome experience! Thank you for sharing – we are a little biased, but we think our staff is pretty awesome, too! - Your friends at Charlotte Metro

• Y

  Yasmiene Christopher
  1

  I tried to open a business account but there was a lot of red tape. Had the IRS fax them "mandatory" documents and they had no way to receive them because their fax was out of order. Don't bother, glad this didn't work out I went to Truliant credit union. No red tape. Just helpful representatives and their small business checking account is free.

  Response from the owner

  Hi Yasmiene, We’re sorry to hear about your recent experience with us and apologize for the difficulty you encountered. While we understand this doesn’t help your current situation, the issue has been resolved. If we can ever be of assistance in the future, we would love the opportunity!

• J

  John Peck
  5

  Charlotte Metro is a great place to bank! The staff is friendly and helpful and CM is the first institution I have ever banked with that has never told me NO when I asked for something.

• D

  Daryl Freeman
  5

  Very friendly and helpful staff. Very good bank/credit union.

• C

  Cyd McDaniel
  5

  Really glad CMCU is in Gaston County. Pleasant experience every visit.