Centra Credit Union Reviews
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Anastasiya Finogenova4Holly and Nick at the Shelbyville branch are awesome and take care of me and have definitely remedied my concerns about feeling like less of a priority. But unfortunately the Credit Union itself needs some serious improvements.
Response from the ownerHi Anastasiya, I’m sorry to hear about your experience. I’ve shared your feedback with our team so they can look into this for you.
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Christy brewsaugh1ATM needs fixed,couldn't get cash out on Sunday May 22nd.
Response from the ownerHi Christy, we are working on fixing this ATM. I apologize for the inconvenience.
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Mike Crider5Great staff, they will happily work with you and it's nice to be a "regular" to the point the tellers really get to know you. Their staff is always the same, with a smile and happy to see you.
Response from the ownerThank you for the review, Mike! We're always happy to see our Members, and we look forward to seeing you on your next visit!
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Danny Neal1No indoor service, drive thru service is a nightmare at Shelbyville or Edinburgh. Who has 45 minutes to spend in the drive thru. Stupid decision to not have indoor service. Hours were shortened in that cracker box Edinburgh closet , that made it worse.
Response from the ownerHi Danny. I apologize for the long wait time in the drive-thru and your frustrating experience. The decision to limit our lobbies to appointment only was not made lightly. However, the safety of our Members and Team Members is our top priority. Our Interactive Teller Machines (ITMs), ATMs, Contact Center, Online and Mobile Banking all remain fully functional to serve you. For any assistance you need beyond what can be provided through these channels, you can make an appointment visit your local branch either online or by phone.
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Angeline Tichenor3They are all friendly. Lady in first office is amazing and very helpful. However, I am always waiting and waiting in line. Greensburg office is worse, but a customer, at any banking facility should not have to wait this long. And teller slots are never full. And most of the time is only one and one at drive tru. And sometimes another lobby one but isnt accepting customers where she's working on something else. Not sure.
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James “SSArt98” Murphy4Been with Centra for almost 30 years and will be for another 30 years. (God willing) Great friendly staff! Sometimes it can be busy there so plan ahead when doing your banking. The parking lot is tight & very small. Worried a vehicle will someday go through the front window, you see it happen all the time. I suggest putting cement poles on the inside wall near the front glass or some other type of hardened barrier to protect the tellers and customers. No room to do it on the outside sidewalk.
Response from the ownerThank you for the feedback, James! We value long term members like you!
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David Harris1Shelbyville branch struggles to get through five people with basic needs, despite a full staff present. I'd have better luck driving to Columbus, banking there and driving back! Seriously bout to switch.
Response from the ownerHi David. Thanks for sharing this information. We do apologize for any issues you have had. We strive to provide excellent service to our members every day and will pass along this feedback to the appropriate team. Thanks for being a valued Centra member!
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Curtis Walters1If you want to wait 30 minutes any time you need a transaction this is your place! Consisten online banking issues to the point it is useless, get with the times!
Response from the ownerHi Curtis Walters. We appreciate your feedback and will pass this along to our Team. We apologize for the frustration. Thanks for being a Member.
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Beth Morrow1Wish they would help people with bad credit. Sometimes things happen all places judge people.
Response from the ownerHi Beth Morrow. We'd like to help you with this. Give us a call at 800.232.3642 and our Team can try to explore some options for you. Thank you!
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Melissa5Very nice and friendly. They are busy at times but still treat people with care.
Response from the ownerThank you for the review, Melissa! We look forward to seeing you on your next visit!
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FAQs
1. How Can I Contact Centra Credit Union?
You can call them at this phone number +1 800-232-3642. You can also enter their official site and fill out the application form online.3. How Can I Get a Loan at Centra Credit Union?
To get the loan you need, you can enter their official site and fill out the application form online. If you are searching for same day payday loans, you can turn to our platform for more details.5. What Happens if I Can Not Pay Back My Loan?
Simply have a talk with your lender if you have difficulty making the payments. Different lenders have different policies of overdue payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Centra Credit Union? How Can I Get There?
Centra Credit Union is situated at 2450 IN-44, Shelbyville, IN 46176, United States. Kindly take a look at the map and identify the fastest route to access it.4. Is Centra Credit Union an Agency or a Lender?
Centra Credit Union is a Credit union. To make your lending process hassle-free, we get you connected with a wide range of reputed lenders over the internet. You can turn to our website to secure a personal loan online with no hard credit check.6. Does Centra Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting approved, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.