Centennial Bank N Roosevelt Blvd, Key West

Centennial Bank Reviews

• C

  Chris Saccente
  1

  I've been a customer for 2 years. Over the last few weeks, I've tried to call the bank and it tells me there's 122 calls ahead of me! I've called several times and it's NEVER been less than a hundred. Went to the bank friday at 1230 to straighten out an issue and was treated rudely and the teller or manager said they were "too busy" to help me. I'm switching banks today

  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• T

  TOM CARBONE
  1

  No one working the drive thru at 8:15 yesterday! Left bank bag in lock box and STILL no deposit showing up on my account!!

  Response from the owner

  Tom, thank you for your review. Centennial Bank strives to provide excellent service to our customers. We understand your frustration with the Bank being closed. We were closed all day on Monday, January 17, 2022 in observance of Martin Luther King, Jr. Day. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• S

  Shirt Less
  5

  Roosevelt location teller was INCREDIBLY rude. Tried to complete a simple transaction and she just talked over me the whole time. Of course, she messed it up, cuz she didn't listen. I've been with this bank for years. I give it 5 stars because their other locations couldn't be kinder and easier to work with.

• A

  Andrea Marion
  5

  Turned in my bucket of coins :)