Centennial Bank E Harding St, Morrilton

Centennial Bank Reviews

• E

  El Flamas
  5

  Been with Centennial for over 17 years, they are great, have never had an issue or bad experience. Great personal service and always go out of their way to help me and my family in all our banking needs.

  Response from the owner

  Really glad you had a positive experience. Thanks for reviewing. Hope to see you again in the near future!

• A

  Ashley Joy
  1

  I switched from First Security Bank to Centennial in Cabot and had a wonderful experience. When I moved to Morrilton I began using this Centennial Bank and it has been nothing but a disappointment for the last year. Often they are so slow or so understaffed that there are literally lines of cars all the way out to the road waiting to be served. I've come here to use the ATM a few times and its been out of order leaving me with the choice of paying a $3.50 fee to take out MY money from another ATM or drive to Conway to use the ATM from another Centennial. They were also closed for over a week with no explanation and no forewarning and I was unable to use my bank without driving all the way to Conway. I had some issues with my card and had asked to turn off certain features. I was told by customer service that in order to make sure the features were turned off I needed to sign a paper but when I came up here in person the teller had no idea what I was talking about and just said she would "turn it off". A day later something went through and I had to call again and you guessed it, drive to Conway to get someone else to do it that knew what to do. Honestly, I'm considering switching banks just because this one, the one closest to me, is so terrible.

• N

  Nina Hill
  5

  Love the first name customer service! Feel very secure having my money in this bank. Friendly staff, great service, and smooth transactions. My husband and I applied for land loan, was approved in minutes. We moved all our business to Centennial in Morrilton because of Ashley and her staff.

• j

  jessica hammack
  1

  If you want great customer service, DO NOT GO HERE! They’re rude, give you mean looks, and don’t know how to say please and thank you. I have moved my account & will never go back to this bank. I don’t understand why the workers here think there better than you or me but they do. They act like your beneath them and that you are wasting their time. If you wish to be treated with respect and kindness, I suggest you never go to this bank.

  Response from the owner

  We apologize about your experience Jessica. This is not how we do business and will work to get it resolved. Thank you.

• M

  Mark Taylor
  1

  My mother passed away on June 15th I inheareated a hour that had a 74, 000 dollar loan which she got for my sister I now I have a 410 credit score and should not have been able to do-sign . the loan was for my sister wich she paid until my mother passed and then stopped payment now my home is in foreclosure because I refuse to pay off something I never got . centinial bank is crooked and had the run my credit score they would c I'm not in a position to co-sign or even get it refinanced . this bank is not for the people there out to screw people like myself .

• C

  China Lapach
  1

  Just recently, i applied for a student loan to pay for college expenses. I cashed my check here at Centennial in Morrilton and they gave me $1000 in counterfeit money. They are refusing to replace it!! I dont want this bank to hurt anyone else like this so if you can, choose a different bank. Will never trust them again

• S

  Sharon Edwards
  5

  I LOVE my bank!!! I have been with them for many years and have NEVER had an issue that wasn’t resolved immediately and professionally. They are very approachable and they are stuck with me for life!!!

• D

  Diego Walle
  5

  Wonderful and great service. Came in about qualifying for a home loan. The staff and branch manager were wonderful to work with on getting us the information we needed, and working diligently on getting us approved.

• D

  Donald Davis
  5

  My son and I came and got him a home loan. They made the process very easy. All the staff were friendly and helpful.

• c

  crapgamer17
  1

  Rude and unprofessional. If my account becomes compromised you're suppose to help me not blame me. Left and won't ever be back.