Centennial Bank N Arkansas Ave, Russellville

Centennial Bank Reviews

• A

  Alicia Huminski
  2

  It’s very inconvenient when my husband’s business debit card that he uses very often keeps getting shut off for legitimate transactions.

  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• S

  Steven Walton
  1

  So I haven’t banked with this bank, but I’m still not pleased with how I was treated. I came home this afternoon to a note left on my car from the property management group of this area who said that the manager had complained about my car parked in the parking lot. Mind you, I wake up at 3:45am and meet my fellow coworker in this parking lot, the city mall parking lot, at 4:30am so we can make our 1 hr 30min commute to Waldron for work, but we are always back by 4pm in the afternoon, so the vehicle is not left over night. We selected the farthest parking spot out closest to the road to avoid taking up any spots close to the business and in the 2 years I’ve lived here, this part of the parking lot doesn’t really have many vehicles parked in it very often. The complaint made was that we were taking up an employee’s parking space. There are no signs in this parking lot saying when and where people can park and for how long. No signs that designate employee parking and this is a 24hr parking lot due to planet fitness being in this business outlet. Now we need to find another meeting spot so we can carpool to work at such an early time in the morning. Way to be friendly!!! Update: I also found out that the vehicle in the picture is the bank manager’s vehicle that complained about my car.

• B

  Billy Cross
  1

  Daughter spent money on my card somehow, was supposed to be password protected and everything. She spent 150 dollars and when i tried to get it charged back they offered no help. They never offer any help, they are rude, they don't answer their phones, they will not be our bank any longer and if you care about your finances you will not choose to do your banking with them. 12 separate charges, they approved them all without cutting the card off, they asked me if they were legitimate, i said no, and they still refused to charge back a single charge. 50 dollar charge on roblox, and couldn't charge it back. Bad bank. Bad bad bank.

• m

  mi mi
  3

  Every time I call (which is rare), the staff are rude. They huff, cut me off, and are short with me. It’s unwarranted and has happened each time I’ve called over the last 5 years. Currently looking into some other banks to possibly bring my business there instead.

  Response from the owner

  Mi Mi, thank you for your review. We’re sorry that your experience did not meet your expectations. We work to provide an excellent customer experience. We hate that we missed that mark. We would like the opportunity to investigate your feedback further, so we would appreciate if you would contact our customer care team by going to https://www.my100bank.com/#get-in-touch.

• S

  Sheila Oxendine
  5

  Centennial Bank employees are very knowledgeable,friendly people. There is a main bank & branches located throughout the city of Russellville. They are open on Saturday, except for 1 branch bank.

  Response from the owner

  Thank you!

• E

  Ethan Rocker
  5

  The lady I worked with was super helpful

  Response from the owner

  Ethan, thank you for leaving us this amazing review!

• T

  Tina Weber
  1

  I need to know who to contact that is over the branch's in Russellville, Arkansas

  Response from the owner

  Delores Motley