Carter Bank & Trust Horsepasture Price Rd, Ridgeway

Carter Bank & Trust Reviews

• C

  Crystalline Robinson
  1

  The lady in the drive thru was very rude and unprofessional this morning. She didn’t even assist at all in the drive thru. She did advise to come in to get a card made, but the attitude and throwing her hands in the air outweighs that. All we did was press the call button because they weren’t open and my daughter needed to get cash so that we could get my grandson to Roanoke for an appointment. I’m glad the Stuart office employees don’t act like this.

  Response from the owner

  Crystalline, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Carter Bank & Trust

• A

  Angela Edwards
  3

  They are good but need their good hours back for drive thru where they stayed open till 7pm!

  Response from the owner

  Angela, thank you for your feedback. You are a valued customer of Carter Bank & Trust and we hope to see you again soon.

• S

  Sally Trent
  5

  Stephanie at spencer branch so helpful and professional nice to see a smiling face

  Response from the owner

  Sally, thank you for your kind review; we are happy to pass along your comments to the team here at Carter Bank & Trust! We look forward to your next visit! Take care!