Caro Federal Credit Union Rosewood Dr, Columbia

Caro Federal Credit Union Reviews

• A

  Alex Jackson
  5

  I have been a member of Caro since it was Carolina Federal. I joined in the 90's, and never regretted my choice. The people are always willing to assist, and passionate about the members needs. I have financed cars, homes, personal loans; and have a business account with them. They did not always say yes to my loan request, but I always felt like family not just a member. Thank you directors and hiring authorities for placing such tenacious and professional people on the front lines.

  Response from the owner

  Thank you for being a part of the Caro family for so long, Alex! We have loved serving you over the years, and we look forward to serving you for years to come!

• T

  T C
  5

  This is a great place to bank with. The staff is always friendly and are extremely efficient. Monica Bligen was especially helpful in walking me through the process of being a first time car buyer. She made the process quick and painless. I would highly recommend her and this credit union.

  Response from the owner

  Thank you for your kind review! We are so glad that Monica was able to guide you through the car-buying process, and we hope you enjoy your vehicle!

• S

  SHERRI STanard
  5

  I love banking with Caro, before COVID-19 started, I would go in the bank and the tellers were always pleasant to me, assisting me with whatever I needed, especially Ms. Diane she works in the branch off of Pulaski Street . They will help get you a loan if you need it. I have been banking there for 15 years and never had problem. They will contact you if they see any suspicious activity on your debt card. I love that they give you cash back at the end of the month. Caro - Smart Financial is a great bank . I wouldn't change to any other bank.

• K

  Kara Davis
  5

  Been with them for years and have had the best customer service experience. They have caught twice my card number had been stolen way before I even realized the first transaction had occurred and they reimbursed me the losses within 2 hours. When we had a branch on our campus, the personal service that I received was second to none. The personal touch that having this individual right there was wonderful and helped with the resolution of issues (like the time I forgot my debit card at my house over 1 hour away and needed to $$$ to pay for my dog's grooming).

• M

  Mellisa Mathis Young
  5

  I really love the personable touch Caro staff give whenever I interact with them. They are interested in YOU and your financial well being. I have been a member for over five years and they have been beneficial to me in several major financial decisions I have made. I was especially grateful for how they help me when I decided to purchase a new vehicle this summer. Cherelle Turner and the team were outstanding and I would recommend Caro to anyone who is looking to establish a long term good financial relationship with an institution.

• M

  MzPrincess Love
  5

  I love this bank and the customer service that they provide is awesome! I was about to make a huge mistake and Monica helped me out with a lower rate. I was treated with respect, dignity and kindness! Ya'll have a great employee!! Thank you again!!

  Response from the owner

  Thank you for your kind words! We're glad Monica could help you get on the right track—we'll make sure to pass along your praise to her. We look forward to serving you again!

• B

  Barbara Coleman
  5

  I have fortunately been a member of Caro (Carolina Collegiate, name when I first became a member back in the 60's.) I worked then at the University of South Carolina School of Business, which was across the street from Caro and they were in a small house. From there, they built a new office on Pulaski when I bought my first new car and they financed it. I now am retired and still using their bank for all my needs. I've always had a good relationship with them and trusted them as my banker. They have some of the best employees who are all very knowledgable about the bank. I wouldn't go anywhere else for my banking and have enjoyed all these years with them.

  Response from the owner

  Thank you for the glowing recommendation, Barbara! We're delighted to have had you as a valued member of Caro for many years.

• J

  June Headley Greenlaw
  5

  Caro gets the GOLD MEDAL for customer service! The employees are always helpful and treat you like family. When you place your accounts with Caro, you are truly valued as a credit union member - ALWAYS! They go out of their way to make sure your needs are met. Anthony is my car loan hero! I can't even count how many loans he has done for my family of 8 (plus extended family members). Always hassle free! Lori is THE BOMB for anything else I need - including my emergency emails to increase my debit limit when I'm on vacation - ON WEEKENDS! I couldn't imagine taking my business to any other financial institution! These folks ROCK!

  Response from the owner

  Thank you for the exceptional review, June! We're so glad you love banking with us and we certainly enjoy having you as a member. Thank you for being such a dedicated member and referring your friends and family to us!

• K

  Keyatta Blu
  5

  This is one of the best banks in SC. I have personal and business accounts with them. They are friendly, efficient, and very helpful. I recommend them to all of my friends and clients.

  Response from the owner

  Thank you, Keyatta! We're so happy to hear that you have had positive experiences with us and our team. Thank you for spreading the word about Caro, and we can't wait to serve you and your friends in the future!

• K

  Ken Corbett
  5

  I continue to support Caro FCU. Anytime I need something they are quick to assist. Recently when I was opening a new account for an organization I work with, we where able to do all the transactions on-line and via email due to the Covid-19 virus. I received the check supply and debit card in the mail with no problem. They staff have my upmost support and praise.