CarHop Auto Sales & Finance W Broadway, Council Bluffs

CarHop Auto Sales & Finance Reviews

• A

  Angelina Carey
  5

  Carl was amazing in helping me get into the truck that I never thought I would have! Maurice was very helpful in the finishing steps of this process. We have bought 4 vehicles from carhop and they do whatever it takes to help the customer! I highly suggest getting your next vehicle through them. Ask for Carl or Maurice though! They went above and beyond for me! Thank you so very much guys! I absolutely love my new truck!

• S

  Smail more
  4

  First off they treated me like I was a person. Which was not done by the manager serval years ago. The fact that they are fixing the car after putting it in the contract. This was good because I am getting the car fixed. Yes I would recommend friends and family to go to car dealers at carhop.

• J

  James Maschka
  5

  All of em are friendly as can be, and really wouldn't shut up about how they always "do the right thing" "with us every step of the way" etc.. Lmao great time both time I've been here. Stay tuned for future updates. Came back cuz the car I picked had transmission issues. Without hesitation, the offered to replace the trans, or replace the vehicle. I opted to trade to a fusion, annnd Liz made it easy peasy. She, Liz, made me write this review. 😬🤣

• A

  Alana Senn
  5

  Caleb from council bluffs showed great customer service was very patient not only with us but with everyone that entered the store. He got us in the car we wanted! We left very happy! Thanks again Caleb!

  Response from the owner

  Alana, thank you for your review, we enjoy knowing how our sales people are handling our customers when they visit our dealership. Congratulations on your new vehicle purchase, we look forward to serving you again in the future, and thank you for choosing CarHop!

• A

  Alana Senn
  5

  Caleb from council bluffs showed great customer service was very patient not only with us but with everyone that entered the store. He got us in the car we wanted! We left very happy! Thanks again Caleb!

  Response from the owner

  Hi Alana - We appreciate you choosing CarHop and are proud to have you as a customer. Congrats on your new vehicle!

• J

  Jennie Payne
  2

  Staff is really nice. Cars are nice. They are honest but a person with no job can get a car but a person that has a job can't. Really frustrating.

  Response from the owner

  Hi Jennie - Thank you for taking the time to send your feedback about working with CarHop. We are concerned that you were not pleased with your CarHop experience. We take customer satisfaction very seriously and do our best to provide each customer a vehicle that fits their needs and budget. While we are not a credit repair service, our finance company does consistently report to the three major credit bureaus to help our customers get the credit they deserve. If you would like to discuss further, please email [email protected] with your contact info and someone will respond to you within 24 business hours. Thank you - CarHop of Council Bluffs

• K

  Kenny Rollins
  5

  Had financing issues with a dealership and needed to get cheaper payments. Carhop helped me into a really nice car at a great monthly fee. I would come back again if needed to for sure.

  Response from the owner

  Hi Kenny - Thanks for sharing your great CarHop experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

• T

  The R Family
  5

  Jared helped we get my first car !! He was so helpful and he communicates very well!!! So happy I was able to get my first car the same day thank you Jared for your help!!!! :)

  Response from the owner

  We appreciate you choosing CarHop and are proud to have you as a customer. Congrats on your new vehicle!

• J

  Julie Doss
  5

  Car hop was awesome my sales lady Alaina brooks was very helpful and got me in a car that is great thanks so much for you great service

  Response from the owner

  Hi Julie - Thanks for sharing your great CarHop story. Alaina is phenomenal and we love having her on the team. We appreciate you choosing CarHop and are thrilled we could support you in securing a new vehicle! We've got your back. - CarHop of Council Bluffs

• C

  Connor Bartlett
  5

  Definately reccomend if you need help with your credit and a car! Jared was extremely helpful and informative. Had several options to choose from and found a vehicle I love!

  Response from the owner

  Hi Connor - Thanks for sharing your great CarHop experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!