CarHop Auto Sales & Finance W 10th St, Greeley

CarHop Auto Sales & Finance Reviews

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  Colton coulimore
  5

  Returning customer second time now once in 2014 and again in 2019 great set of sale people in Greeley staci king and her partner were awesome. They sold me a car in under 2hrs. Give these ladies a raise

  Response from the owner

  Hi Colton - Thanks for being a 2-time customer with CarHop. We are proud to have you as a customer again and congrats on your new vehicle!

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  Crys Short
  5

  Michelle Huff was my salesman. Awesome friendly service. Was able to answer any questions i had and work with me financially. Extremely happy with my experience and the vehicle i purchased. Would definitely recommend to anyone looking to buy a car.

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  Cindy Vosmera
  5

  Today we went in and got a 2005 Ford Escape. We were told we were preferred customers!! Paying your payment on time all the time paid off. We traded in our 2001 Chevy Blazer and are so please with our new (to us) vehicle. I want to thank Aaron (Aurora dealership) and Staci (Greeley dealership) for another wonderful experience. We received an email and responded right away and found out our interest rate went down as well as our payment. Please folks give them a look into, you wont be sorry.

• s

  sister love world love every body
  1

  This place is a joke. God Bless everyone who had a great experience but I sure haven't! Every time we call they are so rude. Two days after getting a car the check engine light came on. And it smelt terribly of cigerrate smoke like someone had been living in the car. We called. They kept sending us to vmax to get it the engine light cleared to pass it's emissions. It went back on immedietly. Emissions would not pass. Called carhop several times to see what we can do. You figure they would get us in a different car or work with us but all we got was a run around then they have the nerve to say we're not doing our part. As far as I'm concerned our only part is to make payments and let them know of any problems which we did. By law when you drive off the lot with a car it should have emissions passed. The guy at vmax admits he has a lot of cars from carhop because they sell cheap cars. I understand things happen to cars especially used ones but to get them to understand and help you they don't care. They only care about sales. The car was in the shop almost two weeks. We had no way to get around they ignored us most of the time. Couldn't even get us into a rental. While in the shop they bugged us to make a payment on a car that's just sitting there. I am a first time car buyer and very disappointed how a company can treat hard working people. I'm thinking BBB! They are nice in the beginning and now even walking in or calling to ask a question is very uncomfortable. They act like they are better then everyone. Bunch of rip offs!

  Response from the owner

  Thank you for visiting CarHop, and for your feedback. We take customer satisfaction very seriously, so we are concerned that you not currently satisfied with your CarHop experience. I see you have been speaking to our Branch Manager. Unfortunately, the notes I see in your file vary from what you stated in your post. If you should have any further questions please contact the local CarHop or you may email us at [email protected] and a helpline representative will contact you back within 24 business hours. Thank you.

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  Misty Enterline
  5

  Such a great place with quick, efficient and knowledgeable sales people. We found the location online, went in the next morning and by lunch we drove away in a new car. Very excited about the help to boost our credit and the warranty provided for our new vehicle.

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  Alfredo Garcia (Gordo418)
  1

  horrible sales associates, they lied about their work to a car I purchased that cost me 2500, out of pocket,that was not reimbursed, which should have been covered in the warranty. Also they are teamed up with Collins muffler, don't ever let them touch you're vehicle, they will lie to you so that they can get as much as they can from you and will not do the work correctly so that you keep going back.

  Response from the owner

  Hi Gordo - Thanks for reaching out to us. We take customer satisfaction very seriously and we would like to research your situation to make sure we are doing all we can for you. Please send your contact information to us at [email protected] and a helpline representative will call you within 24 business hours. Thank you for your time.

• k

  kyle bean
  5

  Daneka has been working with me for many years now on my second vehicle she is gone above and beyond to help me when running into financial difficulties she has been there not just as someone that collects my money but she's been there as a personal friend I recommend dealing with Danica and going through CarHop..

  Response from the owner

  Hi Kyle - Thanks for posting how CarHop helped you. We appreciate you choosing CarHop and are proud to have you as a customer. Congrats on your new vehicle!

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  Joylene Davis
  5

  The employees here go above and beyond trying too do everything they can too help us through every step of buying a car and payment issues when we struggled and so much more. Always friendly and when we have the chance Kimberly even asks about my kids...she truely just wants too be able too help a struggling person how ever she can. Today she really truely helped my family over come anither barrier and can not say thank you enough.

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  Jeremy Villalobos
  5

  I needed a vehicle asap and couldnt get a loan since i had just moved to colorado. At carhop they listened to my problems, worked with my bad/no credit and got me approved! Got my vehicle in the same day and with low payments! Will be coming back soon

  Response from the owner

  Hi Jeremy - Thanks for posting how CarHop helped you. We appreciate you choosing CarHop and are proud to have you as a customer. Congrats on your new vehicle!

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  Vanity Farm
  1

  Worst experience ever. They lied to get me out there, Their promise of bad credit ok is bull, our credit was an issue for them. We waited around for three hours for them to say "oh well we will call you asap" also bull. No phone call yet .... plus half their cars had some sort of issue ( bad battery that had to be jumped/check engine lights on) Do NOT bother.