Capital One Bank W Airline Hwy, Laplace

Capital One Bank Reviews

• B

  Brian Pierce
  1

  horrible , simple as that, waited 30 mins , in the lobby and left , tried to call the branch . or the 800 number , it says go online ? they cant even take a phone call ?

• S

  Shereda T. Pannell
  5

  This location has excellent customer service! A friendly, compassionate staff. I see low ratings based off of long drive-thru waiting times. That's because this branch gives priority to those that care to come inside for a face-to-face encounter. This I LOVE, & is the motivating reason I stay with this bank! These customers are generally elderly. I know because I go inside just for the wonderful customer service! Keep up the great work!

  Response from the owner

  Thanks for such high marks, we'll be sure to keep up the good work!^FP

• C

  Christine Meek
  5

  Friendly and professional staff and customer service at this location. I frequently use/visit the Destrehan location that is nearest my work more often, but this one is just as great & even closer to my house!

• G

  Garage7Customs
  2

  The far right side drive through ATM around the building took my debit card TWICE, and both times, “Sorry you’ll need to order a new one”. Never had that problem ever with any other banks or ATM’s

• B

  Brittany Williams
  1

  I’ve been having an account here for years and I only experience poor service from one employee, Cheri (I believe that’s how you spell her name). Whenever I get money or change she never ask if I would like my money in an envelope and once I do ask for one she places it onside my money and does not put it in. This is very rude because any other employee I went to never gave me these problemsz

• m

  mehdi ghaffari
  1

  this is the worse banks , I have three business account and personal account . looking forward to find another one soon.

• K

  Kenneth Graci
  2

  often the drive through backs up with long waits and 2 lanes only, plan on 20 minute wait at least.

• K

  Kayla Davis
  1

  Not enough staff to take care of customers. Been in line 15 minutes and am still waiting.

• J

  Jolyne Hopkins
  5

  They have an ATM inside that dispenses in $1's!!! Super cool!!

• J

  Jacob “Kobe” Willie
  5

  Great baking and great service. The staff is really nice.