Capital City Bank - ATM only Regency Park Blvd, Port Richey

Capital City Bank - ATM only Reviews

• E

  EL DIABLO
  1

  Only 1 Star because I could not leave zero..... Pulled my money and went to Suncoast Credit along with refinancing three vehicles at 2.5% and about to take my Capital City Mortgage to them also.

  Response from the owner

  Hi El. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

• c

  connie sharp
  5

  I've been with them since 2003 and the only complaint I have is the big wigs closed our location and now it's just ATM service. The little banker isn't important enough to have a location closer than 28 miles away. The only reason I've stayed this long are their services and staff.....excluding corporate bobble heads.

  Response from the owner

  Hi Connie, It’s our pleasure! We’re here to help and so glad we could be of service. Providing exceptional client service is a top priority, and we hold ourselves to that standard. Thanks for making our day with your kind words! We appreciate you sharing your concerns. At Capital City Bank, we aim to make exceptional service the standard, so we want to know about it when we don’t hit the mark. Rest assured, we are taking your comments to heart. We will share them with the manager of the office so the inconvenience can be addressed. Thanks very much for your business.

• S

  Sayacifer Miki
  1

  Why is this bank closed but only an atm? I live in holiday so I can’t afford to drive out for an hour just to get to a bank. Leaving it soon for PNC.

  Response from the owner

  Hi Sayacifer. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

• d

  deborah ramsey
  5

  I love this bank. I have not had any issues since opening an account in 2007.

  Response from the owner

  Thanks so much for your kind words. We aim to make exceptional service the standard here, and it’s great to hear feedback on how we’re doing.

• l

  len Gariti
  5

  I've been at this branch since they opened. They are knowlegable,dependable and the employees are all kind and respectful.I wouldn't go anywhere else. Thank you all.

• A

  A.J. L
  1

  Poor service all the way around for this bank.