Canvas Credit Union Brighton Branch S Kuner Rd, Brighton

Canvas Credit Union Brighton Branch Reviews

• T

  Terry Kernan
  1

  Can't say zero. Since Public Service became Canvas they have become the reason I left another bank 8 years ago. Soon we'll no longer be members.

• K

  Kimberly Brunner
  5

  Absolutely go out of there way to help you. We have financed two heavy duty trucks through them and the are amazing. Always answer calls and have answers to any questions that we have.

• S

  Sandy Fry
  5

  Started in line and brewed a cup of coffee. I got a latte, it was amazing! And Erik was very nice and personable asking about my plans for Saturday. Thanks for the customer service and latte.

• N

  Nonya Biz
  1

  Not a good financial institution for a credit union, may as well change it to a bank, as that is what they act like, not a credit union. They are out for financial gain not to be a co-op like most credit unions. Poor customer service and accessibility for people who travel

• m

  melanie Carr
  1

  When called to dispute a charge that shouldn't have been charged and hadn't in months, they informed me maybe I should cancel the service. BTW the service has been canceled for two years. I ask for new card be sent to me I'm told I should go into the branch for them to figure it out. The lady I talked to about the card was nice, the the gentle man was indifferent and didn't seem like he cared to even try.

• T

  T Buckwald
  5

  This was the first Bank that I've dealt with in Colorado. They constantly go above and beyond anything I need. Teller's are polite and quick. My wife and myself highly recommend this place. When a person leaves a negative review you never get the entire story. Try them and form your own opinion.

• A

  Adam Cushing
  1

  Can I give zero stars? I had really horrible customer service with PSCU, I asked for a manager and one never called me. (They were 'busy in meetings'.) I posted on here and nobody responded. I've since opened a new account with another bank and will be closing all of my accounts. So easily avoidable. If it were me, I would avoid them, they have horrible customer service in my opinion. Any other bank I've banked with would put you in touch with a manager immediately when you had an issue.

• S

  Shawn Vigil
  2

  I am a current customer at this bank, slow service everytime-calling them is like pulling nose hair out... Just painful. My first experience here I was treated rudely by the woman who signed me up as a business partner, I continued my application for an account anyhow but have thought over time things haven't improved. They have a lot to do to gain my customer satisfaction again.

• N

  Nathan McCortney
  5

  This review is only for Jordan at the Brighton branch. She spent time with me while there was a mounting line behind us to call corporate and get my accounts settled after being closed on accident. Even knowing my accounts were being closed and i wouldnt be a customer anymore, she gave me 100% of her effort to help me and worked to make sure I recieved the funds. THAT is the sort of integrity I desperately miss these days. Thank you for turning my terrible review into a better one!

• E

  Eric Sandoval
  1

  I was a member of guaranteed bank for 17 yrs until they did the switch. I never received any information about it. I went to see why my debit card didn't work and was treated very rudely. I was told I received information which I didn't and the lady treated me as if I was a liar. While I was there several people came in and had to say complaint so apparently they were liars to. I close both my accounts move to a better Bank.

  Response from the owner

  Hello Eric, we are so deeply sorry to hear that you are having troubles with Guaranteed Bank. We wanted to let you know that we are in no way affiliated with Guaranteed Bank or who they’ve become. We wish you all the luck in your financial endeavors. Thank you, Eric.